Great customer service. Staff is very friendly and helpful anytime we have a question. It’s our go to place for questions and help for our Apple products.
Jim and Barbara
Robert Haller
Sep 7, 2022
Every employee with whom we've interacted with at Computer Hardware in Lincoln, NE has been courteous, helpful, easy to understand and most importantly helpful. We've experienced a variety of computer challenges the Computer Hardware staff has resolved. Great organization!
Dorothy Heidemann-Nelson
Aug 30, 2022
I come in with a problem and leave with a solution and a smile. What could be better?
Tom Campbell
Aug 29, 2022
I brought in an older MacBook Pro with a swollen battery, and the team accurately diagnosed the problem in the time promised. They ordered the replacement part and had the repairs done several days earlier than promised for the quoted price. I would return here for Apple repairs again.
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Questions & Answers
My wife and I both have an iPhone6s several years old. Does it cost (other than the $29 fee for the battery) to have you install one? Also, do we need to make an appointment if we want it done?
Rich Ollenburg | Sep 28, 2018
Computer Hardware Lincoln - Apple Premier Partner | Sep 28, 2019
Rich. Thanks for reaching out about your battery. The $29 promotional battery price ended on Dec 31, 2018 and went back to normal pricing for 2019. The battery replacement cost is $69 installed per phone. There is no appointment needed. Feel free to drop by whenever works best for you!
Yes, we do replace iPhone 6 screens, and the current cost to do so is $149 before tax. Screen replacement costs vary depending on which iPhone you have. If the phone is covered under AppleCare+, a screen replacement is only $29! Thanks for asking Chris, and thank you Seth for the recommendation!
Got a memory problem I believe. Intermittent crashes, etc.
Here are specs and need to know how soon we can get a memory upgrade.
3.4 GHz Quad-Core Intel Core i5
8 GB 2400 MHz DDR4
Running macOS Big Sur 11.2.1
Serial Number: C02TW22DJ1G6
Rick Poore | Sep 27, 2021
computerhardwareinc | Sep 27, 2021
To make sure that a memory upgrade is what is needed to stop the intermittent crashes you are experiencing on your iMac, our next step would be to run diagnostic tests on the computer. These take about two business days to complete, then we would contact you with all of our findings and different options for repairing and upgrading this iMac.
My iphone 6s is having trouble charging. I have to try different cables and wiggle them to get it charging. Is it my charging port or is it a battery issue? My battery status jumps around quite a bit dropping 50% just sitting in a few hours.
Pest W | Sep 27, 2021
Computer Hardware Lincoln - Apple Premier Partner | Sep 27, 2021
Thanks for reaching out. Are you able to bring it by for us to check out in store?
May I know the initial diagnosis fees?
Priya Acharya | Sep 27, 2021
Seth Requenez | Sep 27, 2021
Its a $75 diagnostic fee but is covered by Apple care if still under warranty.
I have an Apple Watch my phone got stolen . I replaced my phone but now can’t sync new phone to Apple Watch . Don’t have passwords and can’t find a way to do lost my ID and or password. Can someone help me with this issue
Brenda Naber | Sep 27, 2020
Alex Beller | Sep 27, 2020
They can certainly help! Drop in or call them!
I am locked out of my ipad. Can this store help me unlock it?
Dawn Acosta | Sep 27, 2020
Computer Hardware Lincoln - Apple Premier Partner | Sep 27, 2020
Yes Dawn! Stop on in, we'd be glad to help you out!
I have the “green line of death” a lot of stuff says it is an Apple screen defect. I never dropped my phone. Some people say if you bring it in to an Apple store they fix it for free. Will you guys do that?
Jacob Vallery | Sep 27, 2020
Aaron Hraba | Sep 27, 2020
They are very knowledgeable and kind there. I would give it a try.
Husband and I got new iPhone 11 yesterday...had a little iCloud transfer glitch. Our Verizon assoc. suggested bringing it to you to help. She mentioned there might be a small service fee. Could you give me a ballpark figure of that fee might be?
Sandra Strop | Sep 27, 2020
Travis green | Sep 27, 2020
Call them and ask.
Can you replace the battery on my MacBook? And if so, how can i be sure that the data on my MacBook will be safe
Wayne Wilson | Sep 27, 2020
Xavior Lincoln | Sep 27, 2020
They helped when our macbook logic board died. Safely saved all of our data to an external hard drive we have
Can you help me download the audio files from an iPhone 7 on to my Mac Lap top?
Randy Hiatt | Sep 27, 2020
Kevin Wright | Sep 27, 2020
They can help you out with that! I'm not a wizard like those guys!
Do you replace iPhone 6plus batteries? And, if so how much would it cost?
Not sure on exact price but these guys are awesome will likely have it back to you next day. They have been fair or free on Mac repairs under warranty even some past Apple Care term.
Colette Wheeler. They don't do anything which has to do with phones on purpose. ( Not even sales) That way the computer/iPad owner gets their full attention.
Having issues with sign in and updating any apps. on my student's ipad. He is unable to sign into his ID or his computer account... any ideas? If he brought in his info... would you be able to help? Or do we do Mac store Geek appt. in Omaha?
Michelle Hansen Daberkow | Sep 28, 2018
C. Todd Cook | Sep 28, 2018
Take it into Computer Hardware. They are a GREAT help!
Can you help my student with the $29 iphone battery replacement?