Dewey Ford

Category: Ford dealer

Address: 3055 SE Delaware Ave, Ankeny, IA 50021, USA

Phone: +15155287783

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 8AM–6PM

Reviews

Jay Van Thournout

Sep 25, 2022

First time buying a newer car and was scared at first but the entire process was smoothing sailing once I figured out what I liked. Thank you Dewy Ford for the new car!

Kirk Twelmeyer

Sep 23, 2022

Great experience. Kevin was great and the car was ready to be sold, unlike some other dealers that list cars before they're ready. Smooth transaction.

Cindy Herrin

Sep 23, 2022

We had to take in our Ford Escape to have some things fixed due to a recall on our Ford Escape. All good. The service people did a nice job taking care of our beautiful red SUV. THANK YOU FORD!!!**

Judy Hintz

Sep 23, 2022

Ed Meyers was my salesman to help me purchase a Ford Explorer. He is knowledgeable, considerate and laborious in helping me choose my car! As a result, I purchased the best car for the best price. Sean King was very helpful in the paperwork and other purchasing options. Top professionals all the way!

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Questions & Answers

FAQ - How do I cancel my service appointment?

Dewey Ford | Sep 28, 2019
Dewey Ford | Sep 28, 2019

Please call our service department if you need to cancel a service appointment.

FAQ - Can I schedule a recall appointment?

Dewey Ford | Sep 28, 2019
Dewey Ford | Sep 28, 2019

Yes, you can schedule your recall appointment by calling us or using our service scheduler on our website.

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FAQ - What time does the service lane open?

Dewey Ford | Sep 28, 2019
Dewey Ford | Sep 28, 2019

Our service department opens at 6:00 AM on weekdays and at 7:00 AM on Saturdays.

I have a key fob for a 2013 Ford Edge that will no longer open the door. Is there a battery in the key that can be replaced at the dealership in Ankeny???

Judy Christgau | Mar 31, 2022
Dustin Rochford | Mar 31, 2022

There should be a hidden key inside the fob. On the back of the fob there should be a switch in the center. Use that to pull the key out. After the key is out there is a little spot to put the tip of the key in. Insert key and twist. The fob will come apart and u can switch the battery. The batteries u need are CR2032.

What are the Covid safety practices like here?

Anonymous | Sep 27, 2022
Kasi Davis | Sep 27, 2021

Everyone has to wear a mask and when I test drive my new car the salesman did not get in and ride. Inside they have tables spaced apart

I own a 2017 Fusion with 25k miles and a part broke on the under body of my car. The bolt holding the part fell out..... doesn't that mean the part should be covered under the 36k warranty since a bolt failed?

Karen Denny | Sep 27, 2020
Matthew Steven | Sep 27, 2020

I would think so but they may say the part that broke was damaged by other means than the bolt falling out. Take it in and see what they say. Unless its obvious your theory isn't correct they should want to make it right. Or maybe you'd buy a Chevy next time.

How do I get ahold of service advisor at the dealership and not the service center in ohio

Janice Jones | Sep 28, 2019
Matthew Steven | Sep 28, 2019

Call service dept at the dealership and ask for your advisor. Every customer has one. If they aren't available you can leave a message and they will call you back. Usually that business day. They are hard to get ahold of sometimes when you call them. So you definitely don't want to miss the call when they're calling you back.

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My name is Corey DeBrouse with Valley Plumbing dba Rhiner's Plumbing. I have a new f-150 which now has 76,000 miles on it. When it is started after sitting for a few hours the engine makes a rattling noise. I need you to look a warranty and schedule

Corey DeBrouse | Sep 28, 2019
Mark Schulzy | Sep 28, 2019

I would call them

Do u still have a van the pleasant hill for 1000.00 or 900.00

lisa pinkerton | Sep 28, 2018
Jim N | Sep 28, 2018

No

Do you still have the white platinum truck 2012

Marlene Hathaway | Sep 28, 2018
Nate Hurd (N473) | Sep 28, 2018

Doubtful. It would probably be in the used department. Check the website

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