Bank of America (with Drive-thru ATM)

Rob Willard

Terrible service both times I've had to go here; relatively simple requests took upwards of 2 hours each time.

WYOMING

My professional experience and career now spanning over multiple decades has given me the insight to decipher when there is will versus skill or a lack there of. At this particular location there is undoubtedly a lack of will to satisfy the customer. There is undoubtedly the big corporations Theo that because of their size and volume they no longer need to cater to the needs of the customer. Having multiple products through this institution and by default multiple experiences I had finally made the decision through sheer principle that I had to close all my accounts, withdraw all of my phones and do business elsewhere. I suggest you all do the same.

William McClintock

Horrible experience, wouldn't even call another bank to verify a $17,000 dollar check. I was simply told "we don't do that here". I called and took 5 minutes to verify the check.

ken laukhuff

Been a BOFA member for over 20 years. I go to Surfside Branch most of the time. This time I went and 7 people in line one teller on and 3 bank officials over in front of the first office having conversations. I stood there and saw the teller was having issues with a customer line not moving so I left and drove to Myrtle beach to another Branch no idea why Ron or the other two could not assist in helping. Surfside Beach has many golf carts it was nice when my dog and I would drive to the drive up window but they osed that. It may be time to look for another bankclosed