Interiors & Textiles

John Sack

We've worked with Interiors & Textiles for years on window coverings that are matched to our needs (light filtering, light blocking, energy savings, etc.) and have found them expert in getting it done and done right. Recently we added four new motorized shades to the 20+ that I&T installed (a skylight shade install was particularly challenging). These worked out so well, we have started converting manual shades around the house to motorized, and I&T not only got the right materials, but also worked out the magic to get the "automations" and the remote controls set up just right. We're looking at whole-house recarpeting, and we'll surely work with Interiors & Textiles, because of the quality of the advice, the installation, and the followup service/consulting.

Abigail Wee

10/10 Had a wonderful experience with them, would definitely return.

Rahul Biswas

Worked with Fred and John to get engineered hardwood installed in my garage. Price was reasonable and quite a bit lower than other flooring stores. Floor is excellent and the edging was very nicely done. If you're doing a garage remodel, these are the guys to talk to.

Annie Yang

If i can give 5 minus star, i would. We hired this vendor on 7/4/20 to install Kahr HW floor at our house for $35,535 and paid $26,650 deposit. I repeated told the vendor we want the job to finish by 8/13/20 school starts and the vendor said no problem. The job started on 7/30/20 and come to an abrupt stop on 8/10/20 due to the vendor short order of all required materials *8 boxes of HW, 2 stair nose, 21 feet reducer, and 5 piece of T moldings). Keep in mind he came and did the measurement before the contract and guaranteed that he will order enough material, and also put in writing that the HW is in stock at the distributor and he can order and get it within 1 day. He try to blame on the 16 planks of HW that has defects from the original order, but that is not the case as there was not enough wood to finish 2 landings and 4 flights of stairs. The saga continues when he reorder the material, he said it will take 4 weeks before the new material to show up due to Covid. The install restarted on 9/11/20 only to stop AGAIN on the same day when the installer and us both notice the stairnoses color and texture do not match the HW floor that is specified in the contract. From this point on, the vendor agreed in writing there is a problem with the quality, but does nothing but blaming distributor and the 3rd party vendor they use to make the stairnose. and with no ETA on when this will be resolved and when to finish the job. His standard and only answer is that "i follow up daily, and haven't heard anything so nothing i can do". Since there is no concrete plan/ETA to have the replacement material ready to finish the job, i proposed whether he can use HW Plank on the stairs and paint to match the HW floor color. He said he cannot do that as that is not in the contract. And propose we pay for the incomplete job and we can ask and pay someone else to finish the job. Why should customer pay for a incomplete job and pay in addition to finish the job?? He then said the contract did not say when he need to finish the job so he is not violating the contract. It has been over 3 months since the contract signed and we are left with a house missing 2 landings and 4 flight of stairs without cover and there is absolutely no commitment from him on when the job will finish. Anyhow, you get the drift. If you want someone only cares about taking your money, and pass on all the issues, and leaving the customer hanging with incomplete jobs, then go with them. One more thing, if you read this and still want to go with them, please make sure: 1) in the contract to stipulate must completion by date; 2) do not pay majority in deposit, pay <=50% in initial payment as you will have problems; 3) be ready to deal with all these issue and get yourself a lawyer and go to court as last resort.