Kroger

Category: Grocery store in Ann Arbor, Michigan

Address: 3615 Washtenaw Ave, Ann Arbor, MI 48104, USA

Phone: +17342745390

Opening hours

Sunday: 6AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Stefani Kaye

Jun 4, 2022

Service Desk never open, they aren't even following their temporary covid hours, how are people supposed to pay their bills? My rent is now 3 days late, with a $30 fee and Kroger Management is to blame. Was told by the skeleton crew of two cashiers working (very hard and trying to cover for their manager) that their manager is on break. We waited to speak to management about why they're so understaffed they don't offer services they legally have to, this is the reason they have liquor licenses and lottery kickbacks from the govnt, TO OFFER THESE services! management never showed face. pathetic. i hope if those two VERY hard working cashiers want a better job, its 18$ an hour over at U of M, no experience needed.

Timothy Crevoiserat

Mar 2, 2022

WORSE CUSTOMER SERVICE!!!!! So yesterday I called to inquire about a rug doctor. I informed them yesterday I would come in the next day to pick one up. They told me I can come in at 7am after I told them I'll be there first in the morning. Today I went in to recieve it. Then I was told I can't until 1030am. What the heck?? That's when customer service comes in. I left disappointed. So then I called to complain. I spoke to a "customer service manager " she confirmed what I was told in store not until 1030am. So I previously asked for a store Manager. I was told one isn't in at the moment. What the heck?? So now let's avoid this store and the company as a whole for their lackluster service. I'll go to meijer where they actually give a hoot about their customers.

Sean Franklin

Jan 26, 2022

Always long lines, even for self checkout. Worst customer experience of any grocery store in Ann Arbor. Prices are okay though.

Evelyn Saites

Nov 27, 2021

Real easy to get in and out in the evenings without any hassles. I Prefer night shopping here and it’s definitely more affordable than other establishments. They carry a generous variety of food selections. The staff works hard in my opinion and tries their best. Thank you.

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Questions & Answers

I logged n to Kroger expecting it to know I want delivery. it shows pickup. do I have to logon to instacart to get delivery? Do I have to set up an instacart account to do this? Help

Judith Waltz | Jun 29, 2021
Shalana Deloach | Jun 30, 2021

Yes you need to go straight through instacart to set up a delivery, not on Kroger site.

what are your senior hours??

Marcelle Gray | Feb 24, 2021
Megan Murphy | Feb 25, 2021

Marcelle Gray https://www.clickondetroit.com/all-about-ann-arbor/2020/03/23/ann-arbor-stores-offer-designated-hours-for-senior-citizens/

Do you take peroni and Stella bottles

Eleanor Banyai | Feb 24, 2021
Shera Williams | Feb 25, 2021

I'm not sure. They usually take what they sell. So if they sell it then you should be able to do the bottle return on them

Which Kroger store sell the Gordon ocean to oven lemon butter and caper sauce cod.

Lawanda Bean | Feb 25, 2020
Andy B | Feb 26, 2020

Based on the Kroger website, they don't carry it at all. It look like the Ocean to Oven is only available at Walmart.

Go you have a greeting card section? Specifically Birthday cards?

john svinicki | Feb 25, 2019
M B | Feb 26, 2019

Yeah, it's not super extensive but they have cards and flowers. It's right when you walk into the store if you're entering at the East side entrance.

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do you have ice cream cakes

Diana Lipszyc | Feb 25, 2019
fredy martinez | Feb 26, 2019

Yes

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When will Passover products begin to be available? Do you carry matzo farfel at other times as well as for Passover? I generally go to the Kroger at Arborland (formerly Hiller's).

Barbara Berry | Feb 25, 2019
stacey roginski | Feb 26, 2019

Available all the time

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