UPS Customer Center

Category: Shipping and mailing service

Address: 100 Industrial Pkwy, Waterloo, IN 46793, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9:15AM–12PM

Tuesday: 9:15AM–12PM

Wednesday: 9:15AM–12PM

Thursday: 9:15AM–12PM

Friday: 9:15AM–12PM

Saturday: Closed

Reviews

Ritchie Cox

Jun 18, 2022

Staff was friendly and helpful. Went off without a hitch, and got my package on its way

Evan Gunthorp

Feb 18, 2022

It's really easy for the quality of work that UPS does to go unnoticed unless you deal with FedEx. Thank you for actually delivering my packages when you mark them as delivered and never dropping them in the puddle at the end of the road.Thank you for the rating! We appreciate your positive rating for this UPS location.

Anthony DiVirgilio

Jan 11, 2022

Dont try and send a package out here. no way to talk anyone but will answer a door for some but not for others. Customers centers is shut down but won't update that info on there website.

Jerry Littlefield

Nov 27, 2021

Twice now they delivered package to wrong address. Never had that problem before, what's going on with drivers? Can't they read the numbers on an address?This is not the ideal experience we would like you to have at this location. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Questions & Answers

Where do i drop a prelabeled package at ups store in Waterloo Indiana ?

ann smith | May 30, 2021
UPS Customer Center (Owner) | May 31, 2021

Hello, the best way to find the most convenient location to drop your package off is by using the following link https://www.ups.com/dropoff/?loc=en_US. -Erick

What are your hours?

Christopher Clark | Feb 25, 2020
Roger Jones | Feb 26, 2020

9am to 4pm

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Is this location equipped like the ups stores?

Terry McDonald | Feb 25, 2020
Charles Decker | Feb 26, 2020

This location is only able to accept prepaid packages, or print off labels for parcels that have already been prepared. They do not carry supplies, nor do they do any preparation or packaging.

Is there a way to contact the Waterloo store directly?

angie z | Feb 25, 2020
Kaden Mosley | Feb 26, 2020

Yes go inside there is a help desk

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