Dunkin'

Ella Bunn

Won't be back to ANY Dunkin anytime soon. I only went here it was on my way home from an appointment. Awful they burned the sandwiches. While waiting all they were doing was making fun of customers in the drive thru very unprofessional. Need to fire and find decent candidates.

Grace Bruns

I went to this Dunkin to order a free drink for my birthday. I am a rewards member and give this location my business regularly. I did not realize that you needed the reward on your phone but instead of explaining that to me, the lady in the drive through replied with “no” when I asked for the free drink and gave me no other explanation or context. Extremely rude and unprofessional and I will not be giving them my business ever again.

K Hossain

DISRESPECTFUL workers that are dismissive. if i could give this place no stars i would. idk if it’s college kids working here trying to make ends meet but at the end of the day it’s a job and you should show up with some sort of decency. i wouldn’t be surprised if they spit in my drink. they messed up my orders quite a few times and when i asked for it to be made the way i specified it, all i got in return was teeth sucking… loud mouths and disrespect coming from all different directions. people don’t have a choice but to come to this location because of how close it is to UAlbany and the extension. do your job right or don’t work at all. cold food, watered down drinks, and no effort into making the food appetizing. either Dunkin shuts this location down or they replace it with new staff because this experience is unbearable.

Kbt

Super tight parking and super packed as expected of a DD near a college campus. At the time of this review, they seemed a bit short staffed, so the lines for both inside and the drive through were a tad long. After ordering though, super fast service.