Entergy New Orleans

Category: Electric utility company

Address: 3400 Canal St, New Orleans, LA 70119, USA

Phone: +18003683749

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Maxwell Dulaney

Sep 23, 2022

One of the most corrupt power companies I have ever dealt with. They are completely untrustworthy. Their infrastructure is completely out of date and they are passing all of the cost onto us. They are also, of course, passing on the cost of inflation and increased gas prices. They keep saying when the weather cools and when gas prices go down, costs will go down. Well it is technically cooler than June, and natural gas prices have gone down, but somehow the cost per kWh has stayed at the increased level and my bill keeps increasing.

TURK NUKEM

Sep 7, 2022

My energy charge is $11.59. Just for a perspective it is like running about 10 light bulbs all day every month. However, My bill is $580.65 ($1200 for 2 months) Several times called entergy about this no one has helped yet. I will be disconnecting power line and try to light the facility with rechargable solutions which i will be recharging at my house and bring it to work daily.

James Gras

Sep 2, 2022

Louisiana needs to deregulate and get more power companies. energy is absolute joke!!! They do not care about customers. supervisors promise things and when you call them on it they leave you holding the bag. I'm occurring thousands of dollars of expenses due to their incompetence.

Michelle Glover

Aug 19, 2022

Customer service was excellent

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Questions & Answers

Is there a power outage

Augustine | Sep 28, 2018
Keith. Daggett | Sep 28, 2019

Yes. 70122. Whole grid.

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Why is my power out

Frances Melson | Sep 28, 2018
Entergy New Orleans | Sep 27, 2021

Hello Frances. Please visit the "outage info" area for any outage issues at: https://www.etrviewoutage.com/map?state=NOLA

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Can I get a copy of a disconnect notice?

Kathy White | Sep 28, 2018
jacqueline harrison | Sep 28, 2018

Yes there's a help desk where you have to take a number to be seen

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Is there anywhere tht we as the ppl can pay our energy bill if we don’t have bank account or debit or credit card

Jawanna Parker | Sep 27, 2021
Andruski Austin | Sep 27, 2021

Wait until that building opens, like me. Then go pay it. They have billions of dollars. Tell them to waive the late fee too.

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where can i send my resume for internship

Shase Ld | Sep 27, 2020
Eugene Davis | Sep 27, 2020

I am aware Entergy has a Main Office on Canal St. 2300 Block not sure exact address. Hope I was some help.

How long before the power be restored 70114

Vernon Bell | Sep 28, 2019
N Joseph | Sep 28, 2019

Hey power people why didn't you text, everyone about the oik S power shut off, ahead of time

The power cycled on/off 8-9 times to the whole block before finally crapping out. What kind of failure is that?

Justin Kray | Sep 28, 2019
Coty Fremin | Sep 28, 2019

Not neccessary that you know

Is Entergy open tomorrow for Labor Day?

Giezelle Alexis | Sep 28, 2018
Robert Williams | Sep 28, 2018

No

Can i pay my light bill there or is it just for other things

Tourayarn Scott | Sep 28, 2018
Carolyn Collins | Sep 28, 2018

Yes, assistance with late overdue balance and light and gas bill payments

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Is the canal st location really open??

Rashad Magee | Sep 27, 2021
Entergy New Orleans | Sep 27, 2021

Hello Rashad. What exactly are you trying to accomplish?

I QUESTION WHY OTHER STATES POWER COMPANIES OFFER REBATES WHEN YOU PURCHASE A WIFI THERMOSTAT SUCH AS GOOGLE NEST. I DO RECALL SOMETHING HIDDEN AWAY IN A COMMUNITY NOTICE BUT IT DID NOT PRETAIN TO ST. BERNARD, NEW ORLEANS, AND SURROUNDING AREAS.

Joseph Richardson | Sep 27, 2021
Entergy New Orleans | Sep 27, 2021

Hello Joseph, Entergy does offer rebates. Please visit the "residential solutions" area of our website for details @ https://www.entergy-louisiana.com/your_home/save_money/ee/residential-solutions/

What telephone number do I ask for information about a building permit for electrical work already completed

Cornelius Gardner | Sep 27, 2021
Entergy New Orleans | Sep 27, 2021

Please visit the builders service request area of our website at: https://secure.entergy.com/forms/Builder.aspx?FormId=143&RegionId=NOLA

can I mail my payment at the 3400 Canal St. location? Instead of the PO Box in Baton Rouge

Quinnell Pellerin | Sep 27, 2020
Entergy New Orleans | Sep 27, 2020

Hello Doris, To pay by mail: Just mail in your monthly payment in the envelope provided with your bill. It’s fast, easy and one stamp is all it takes for your payment to reach us. And you can rely on us to process payments quickly. Entergy Louisiana, LLC PO Box 8108 Baton Rouge, Louisiana 70891-8108

can you go inside the building to start new service. Online is not working, and they are not answering the phone?

Kellie Hughes | Sep 27, 2020
Entergy New Orleans | Sep 27, 2020

Please call our customer service # at (800) 368-3749 and a representative will be happy to assist you.

I need to cancel my service. Is the third time during the day, and nobody answer the phone, even when I’ve been holding for more than 30minutes

Aura Ramirez | Sep 27, 2020
Entergy New Orleans | Sep 27, 2020

Please call our customer service # and someone will be happy to help. (800) 368-3749

Is there a power outage?

Tiffany Howard | Sep 28, 2019
joseph starks | Sep 28, 2019

Yes

Is this the main office

Roslyn Nelson | Sep 28, 2019
Harvey Mims Jr. | Sep 28, 2019

Yes to pay bills without the extra fees that some corner stores will charge you.

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Can I pay my bill here?

Chris Harrison | Sep 28, 2019
bertland williams | Sep 28, 2019

No

Can I get more than one extension

Sean Clements | Sep 28, 2019
Vanessa Evans | Sep 28, 2019

They will work with you in any capacity they can, dont wait till the last minute of the extension to let them know you won't be able to pay your bill.

Can I pay with a money order

wanda kirby | Sep 28, 2018
Kyle McKenney | Sep 28, 2018

Yes.

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I still have no gas. For a week. I have tried your online posts but i’m Old . I need to talk to a person. Please. I have to go in for a medical procedure on Tuesday. I stayed all day Friday for someone to turn back on gas and no one came.

Dixon Stetler | Sep 28, 2018
paul jones | Sep 28, 2018

What is your address

Can I come there an get a copy of a disconnect notice of my bill

Kathy White | Sep 28, 2018
Marc Garnier | Sep 28, 2018

I do not know , I suggest to request it to be sent by e-mail , it's also an opcion

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