The customer agent that initially called us (Brandy) was rude and inconsiderate of my wife's situation. My foreigner wife presented her with all the necessary documents to prove she is in the US legally (including a social security card). She AUTOMATICALLY rejected the application because her middle name was not printed on the SSN card. She did NOT know the DMV policy regarding SSN verification (Policy 41.00) which allows "verbally" verifying the number. She started to get more agitated and hostile towards us. I was standing next to my wife to assist her, if needed, since she was nervous as a foreigner. Brandy then kept telling me that only the applicant was allowed at the desk and demanded I sit down in the waiting area. I refused since there was no policy stating such, and there is signage stating applicants can have personal assistance if needed. I called her bluff and asked for a supervisor immediately.
Joelle (spelling?), the supervisor, greeted us with a completely different demeanor. She was very polite and helpful. I explained my wife's situation and our difficulty with Brandy. She immediately understood and had another staff member help. The other staff member (I didn't get her name) was competent and helped process my wife's application. Her application was ultimately approved and she received her driving permit.
Joelle & the other staff member that helped us deserve 5 stars. Brandy deserves NEGATIVE FIVE (-5) stars!!!
If anyone else has issues, it is best to research & understand laws, regulations, and policies when these situations arise. Know your rights, know their policies, and don't give up!
tiffany taylor
Sep 2, 2022
Bad experience
Ken Warriner
Aug 28, 2022
Words cannot describe my disappointment with this section of Louisiana government.
It is as though they have some agenda on how to make obtaining service as
difficult as possible😤
Jennifer Bibeau
Aug 25, 2022
The customer service & people that work here are unprofessional & very rude. Wish there was some place else to go in Slidell.
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Questions & Answers
Direct telephone number for La motor vehicle office in Slidell,La.
Shelia Gibson | Sep 28, 2018
Nancy Knight | Sep 27, 2020
Need to know if computers are up and running at Slidell dmv this morn before taking child out of school to get her tip.
I misplaced my licence. How do I get it replaced? Where and what do I need?
JB Loman | Sep 28, 2017
Sam Schultz | Sep 28, 2018
It is best to go to a title renewal place or the fast license place across the hall from the omv. It will cost around 35 dollars and they dont require much to replace a lost license but I always bring birth certificate, social card, proof of insurance, and my registration.
Which do I do first: inspection or registration and then inspection? Also, is out of state insurance acceptable to register an auto. Thanks.
Tim Sebastian | Sep 28, 2019
Nikki B. | Sep 28, 2019
No. You need LA insurance first. Then Registration. Then inspection. (The Inspection will require a valid LA registration card).
Why when I call does it ring once then goes to busy? Ive been calling since 8am! Wth?
Angie Mac | Sep 28, 2019
Richard Hale | Sep 28, 2019
Dmv does not answer their phone
What forms of payment does the DMV except for vehicle registration?
Fred Collins | Sep 28, 2019
Vicki Tinker | Sep 28, 2019
Debt card or credit card
Why nobody ever answers the phones
Ray Keitt | Sep 28, 2019
Terrence Pichon | Sep 28, 2019
They are instructed not to because they are always so crowded with people they are collecting large amounts of money from.
MY ELDERLY MOTHER HAS A DRIVERS LICENSE AND SHOULDN'T. HOW CAN SHE BE ROAD TESTED?
Dorothy Boyle | Sep 28, 2019
Terrence Pichon | Sep 28, 2019
That's a very open ended question...discuss your concerns with the DMV.
What do you need to change your licence to where you live from another city
what id the phone number to the DMV in Slidell La and is it open today?
Ellen Dumas | Sep 27, 2021
Jaroslav Malek | Sep 27, 2021
Yest it is
Is the Slidell, La dmv open now?
Justin Chamlee | Sep 27, 2020
Jesse Schales | Sep 27, 2020
Not until further notice. A paper on the door lists open offices. I think Mandeville is the closest.
what paperwork is needed to renew license when money is owed for tickets
bill orazio | Sep 27, 2020
Frank Buffone | Sep 27, 2020
I believe the tickets need to be paid or a court approved payment plan.
are u open for business/
Gerry Rito | Sep 27, 2020
Brooke King | Sep 27, 2020
Slidell is closed but mandeville and Bogalusa dmv are open
Is the cyber attack over at the Slidell DMV? Or Baton Rouge?
Lisa Davis | Sep 27, 2020
Chris Young | Sep 27, 2020
Statewide shutdown but should reopen tomorrow
https://www.foxbusiness.com/technology/louisiana-dmv-to-reopen-after-cyber-attack-derailed-services
If this is their lest busy time WHY have we been waiting for three and half hours to be waited on?
Beverly McKee | Sep 27, 2020
Liplarp985 | Sep 27, 2020
It's destined to change based on the volume of people in the office and what they are actually doing. You don't have to wait if your turning in a plate though just wait in line by the pull a number
Why does it take so long
Diane Payne | Sep 27, 2020
Gregg Wallace | Sep 27, 2020
Not enough employees after working to take care of enormous crowd
How much for a state ID
phillipory Ory | Sep 28, 2019
FRO HALTON | Sep 28, 2019
20 dollars
how much does it cost to a state id for my child
Kenneth Baskin | Sep 28, 2019
Vickie Horton | Sep 28, 2019
Its between $18 and $21
How do I get a state id for my child?
Kenneth Baskin | Sep 28, 2019
Tris Ro | Sep 28, 2019
Bring in birth certificate proof, of address, and social security card and the money 17.00
Want to donate a car. Can't get DMV in Baton Rouge or Slidell to answer their phone. Want to know what I have to do in order to donate car to charity. I think there's a donation for I have to fill out. Anyone? Anyone
Shari Clement | Sep 28, 2019
Your Driving me Crazy | Sep 28, 2019
If they dont answer they dont want it, ill take the car 🤗
Just bought a car all i have is bill of sale after i get insurance how much will dmv charge me for registration and plate ??
Darryl Henry | Sep 28, 2019
Crystal Sartin | Sep 28, 2019
Depends on how much you purchased the vehicle determines the ttl. Did you buy from a dealer or friend?
I need to know how much it cost to get a replacement driver's license for a Louisiana resident residing temporarily out of state. Will be mailing in application.
Kathy Roniger | Sep 28, 2019
Vicki Tinker | Sep 28, 2019
Believe it's $38
Can i get my name changed in the express lane here?
Korie Battaglia | Sep 28, 2019
Kevin Wilson | Sep 28, 2019
Don't knw...
What do you need to get a state ID
Tommy Cearley | Sep 28, 2019
FRO HALTON | Sep 28, 2019
certified birth certificate and social security card or green card if not a US citizen
Can i make ainstallment payment over the phone
Broderick Adams | Sep 28, 2018
Barbara Johnson | Sep 28, 2018
No
How much is it to renew your I'd
Isaac Polly | Sep 28, 2018
Davis Cleveland | Sep 28, 2018
Around 25$
I am 60 yrs old am homeless have expired license from Virgina what do I need to get a Louisiana I'd?
Natalie Royer | Sep 28, 2018
Davis Cleveland | Sep 28, 2018
Mail with your address and a social security card
Im trying to get on a payment plan, what do i need to do to get it done?
Howard Mcqueen | Sep 28, 2018
Barbara Johnson | Sep 28, 2018
Walk in and pull a number. Have the credit/debit card that you want to use available. You'll pay the first installment at that time and the date of the next payments will be given to you.
What documents are required to change an address? New address and old address are both in Louisiana.
Heidi Michelle Crawford | Sep 28, 2018
Barbara Johnson | Sep 28, 2018
Unexpired ID and 2 proofs of address.
I have a handicap license plate and about to get another vehicle, can the plate be transferred or do I turn it in and get another handicap license plate?
Diane Veazey | Sep 28, 2018
Barbara Johnson | Sep 28, 2018
You would have to go in to have the old plate cancelled then have a new one issued.
How do I get a hardship licence?
terry anglin | Sep 28, 2018
Davis Cleveland | Sep 28, 2018
From judge
I NEED MY LAST ADDRESS ON MY LA. LICENSE. BEFORE I MOVED TO DALLAS TEXAS? I NEED AT LEAST 8 YEARS OF DRIVING HISTORY FOR A NEW JOB, I HAVE THE DRIVER LICENSE NUMBER ALREADY
Morris Moore | Sep 28, 2018
Ian Ballantyne | Sep 28, 2018
I would probably call them.
Can i use a credit card
Wildgame Cookoff | Sep 28, 2018
kip leehans | Sep 28, 2018
Yes
If I want to get an id can I used my passport ,tax id & Another country birth certificate.
Sindy Franco | Sep 28, 2018
kip leehans | Sep 28, 2018
Yes
Recently moved here from Mississippi. What will I need to bring with me to get my tag and license?
Beth Harrell | Sep 28, 2018
Ruth Hartman | Sep 28, 2018
No
Is Slidell D N V open today?
Dexter Bodden | Sep 28, 2018
Scott Jordan | Sep 28, 2018
We should be up until 4 or 4:30
Hi Everyone I'm 19 About To Buy My Cousins Car From Him But Do Not Have A Drivers License Yet But I Have A Louisiana State ID Can I Still Get A Car Title In My Name Without A Drivers License?
Mercedes Hebert | Sep 28, 2018
Marsha Parker-Mizell | Sep 28, 2018
You do not need a driver's licenses to purchase a car.
What happens if they don't get to your number by closing
Jonny Blaze | Sep 28, 2018
Sam Schultz | Sep 28, 2018
Typically in my experience they stay open long enough to service everyone. I would say steer clear.of this location unless you have business that cannot be completed at another omv location.
Traded my car at a dealership and bought a new one. I have my specialty Saints tag from the car I traded. Can I transfer this tag to my new car?
Mary Ann Silcio | Sep 28, 2018
Chris Moore | Sep 28, 2018
Yes. The dealership can usually do that for you. They did for me.
It’s my first time getting a I.D, what do I need?
Valencia “Unicorn” Goldsmith | Sep 28, 2018
Ian Ballantyne | Sep 28, 2018
They have all of the requirements on the website.
I have been call the office in Slidell for two day straight. Why don't y'all pick up the phone?
Jeremy Warren | Sep 28, 2018
Peter Johnson Sr. | Sep 28, 2018
No interest
Do they set of payment plans here?! It’s time for me to have my license renewed and I have flags but cannot pay them right now so someone told me they set up payment plans here.
Kristal Bateman | Sep 28, 2018
Sam Schultz | Sep 28, 2018
Yes they can help ypu arrange a payment plan.
How do I find out if I have flags
Lynn Wallace | Sep 28, 2018
Megan Lyon | Sep 28, 2018
Call and ask someone at the DMC to check your name for you.
I am 20 years old, I don't have a license, or a car, but I was wondering if I can still get a learner's permit, if so, how?
Brandan Kelly | Sep 28, 2018
Megan Lyon | Sep 28, 2018
Have you ever had a permit before? If so, you can go show proof that you have and do the drivers test and get your license. If not, i believe you have to do a drivers course, behind the wheel. They Have a few driving places you can call for prices. Driving academy and pikes are a few.
What do I need to change title licence plates from deceecd husbands name to mine?
Cyndi Iliff | Sep 28, 2018
Megan Lyon | Sep 28, 2018
You need his death certificate and the title and possible proof that y'all are married.
I need a picture Id. What do I need and how much it cost
Gina Dantzler | Sep 28, 2018
Gina Dantzler | Sep 28, 2018
No answer
Where do I go get Title paper for my trailer. Hurricane destroyed them.
Delores Smith | Sep 28, 2018
Nikki B. | Sep 28, 2018
Fill out a DPSMV 1799 Title Replacement form at your local DMV in the State your Trailer was Registered. It usually requires a copy of your Registration but ask about any exceptions if that document was flooded as well. Good luck!