FedEx Ground

Category: Trucking company

Address: 759 Rainbow Rd, Windsor, CT 06095, USA

Phone: +18004633339

Reviews

Nick Wasilewski

Jun 10, 2022

I put in a hold so that I can pick up my package, one day prior to my delivery. No where was it stated that that request can take 24 hours. Is the rest of my package being delivered, at the holding station or does someone else have it? What's the turnaround time for a status update? I have not been provided with any numerical turnaround time update or status updates of my 15 lb delivery when I receive what equates to an envelope. This has been through customer service and through facebook messanger. They said they would send me a private message and guess what? Still waiting on that too. If this something I needed for lifesupport I would be in a lot of trouble! Completely unacceptable FedEx

Sylert

Apr 3, 2022

This location is pure trash. Been told multiple times not to go on new driveway (not supposed to anyway) I don’t need it cracking or their trucks leaking fluids on it. They’ve been on it 3 times. I told driver not to and he said “I’ll just leave your package in the street then”. He also claims his hand truck was stolen and that’s why he couldn’t just wheel it up the walkway. Dispatch center said they’ll “try” to get someone out to move boxes they left leaning on my garage but of course that never happened and they never called back to confirm/deny someone would be there.

Kenny Roman

Mar 23, 2022

I wish nothing but misery on all of fedex and every employee. I avoid fedex like its a plague, but unfortunately sometimes we have to use them, and NOT A SINGLE time has it ever been a pleasant experience. Consistent lying from the reps, drivers blowing past my building and claiming no one was home. F you, fedex. I hope you all go out of business.

Ivelisse Burgos

Nov 3, 2021

Great place to work. Friendly enviroment.

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Questions & Answers

I need a package that the tracker shows arrived at your facility today to be delivered tomorrow or it must be held for two weeks. How can i ensure that it is delivered tomorrow?

Donna Sullivan | Sep 28, 2018
Gianmarco Buccy | Sep 28, 2019

Short answer is you cannot ensure a package is delivered tomorrow. Packages that arrive at Windsor Smartpost are sorted and shipped to the post office the following day. Check your post office first thing the next day.

Can you pick up packages here?

Kevin | Sep 27, 2020
Jesser Suarez | Sep 27, 2020

No, FedEx Smart post is only a warehouse. Packages get delivered either directly to your house or to the corresponding postal services office. If you are a delivery guy for FedEx you may pick up some packages there to deliver them to the corresponding customer whether you drive directly to their house or you go to the corresponding post office

Calls put the wrong a dress on my package I have not lived there for 5 years it should be going to Rhode Island not Massachusetts. Is it possible for me to change it.?

Fran DesBiens | Sep 28, 2019
Jose Perales | Sep 28, 2019

you have to call them they should be able to change it

i work at ups innovations 330 stone road windsor, ct can they drop it over there and have them keep it at the security desk?

Gay Palmer | Sep 28, 2019
michelle -franklin | Sep 28, 2019

No you can pick it up. If you call and tell them

I have a package that is at the smartpost facility. When will I recieve it?

Josh LaFrance | Sep 28, 2018
Ian Spradlin | Sep 28, 2019

The following day

If a package arrived at the smartpost today, what is the likelihood it will be delivered to my home today?

Beth Howland | Sep 28, 2018
Albie Gordon | Sep 28, 2018

It will be delivered to you tomorrow. Packages that come in today will leave Smartpost tonight to the post office where you are living.

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Do smartpost delivers in saturdays ?

Rosa Ideas | Sep 28, 2018
Micah MacNaughton | Sep 28, 2018

Yes they do. FedEx Smartpost service runs Monday through Saturday.

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