Erie County Water Authority

Michael W. Ball

Selling a house and needed copy of last bill for lawyers. Requested 3 times and no copy. Lawyer is now TRYING to get copy but he doubts success.

Kennedy Alexa

Extremely racist.

Todd G.

Unhelpful, unsympathetic, rude, disrespectful employees. ECWA is threatening to shut off my water service because the house's previous owner has unpaid bills; sent a guy in a van telling me to call and set up an account, but refuses to set up the account. It's wrong to punish a person for someone else's misdeeds - by the logic employed by the ECWA, the families of the employees should be punished for the unprofessional attitudes and condescending tones exhibited by the employees themselves. This is why monopolies should be illegal - I would take my business elsewhere if I had the option. The world would be a better place without the ECWA.