T-Mobile

Category: Cell phone store in Wood River, Illinois

Address: 1911 Vaughn Rd, Wood River, IL 62095, USA

Phone: +16182588200

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

VAEKKRIINHART 4

Apr 5, 2022

Artavius (Art), cust rep there, was awesome. The dude was very knowledgeable and helpful. He was patient and explained everything to me in a way I could understand. He was very personable, too. He's a valuable employee. He deserves a raise imo.

Drake

Mar 3, 2022

Upgraded phone, a lead salesperson added Protection360 to my account without consent or even discussing the add-on. This process is called cramming, and is a scummy, underhanded tactic used by bad salesperson's.

Sandra Smith

Jun 29, 2021

I just purchased a new Galaxy S21 Ultra 5G and a smart watch from this Wood River location. I came into the store to pick up my T-Mobile Tuesday offer and was giving some great information. Such an Amesome Team approach from Koran, Caleb and Jariah - all my contacts and notes transferred over as well as all my Apps. I was so satisfied with the outstanding customer service that I received today. I will be back. Thank you again for everything.

J Marie

Feb 20, 2021

Fast and friendly service. Came in for a connection issue and they switched out my SIM card for a TMobile SIM card. My signal is much faster and more reliable now.

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Questions & Answers

This place is a joke, out to get your money no Matter what. Always a issue with sprint. Highly recommend you go somewhere else. They tell me I’m not in a lease and my phones paid off but they charge my bill 213 dollars.. Horrible business.

Brian Steele | Apr 3, 2020
John Grant | Apr 4, 2020

So in all actually your not in a contract. You are paying the phone off which is a debt to them... after you pay the phone off it is yours to keep.. they won't take back your phone unless there is a special advert about it. So not horrible business on their part hope this helps

Do you sell battery for phones?

Jeffrey Gundlach | Feb 28, 2018
Rym Hubbard | Mar 1, 2018

No; 1.purchase from Best Buy or Walmart for a limited selection. 2.Order ONLINE from ebay or Amazon for much larger selection 3. Your town may have an all batteries store

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