Address: 9730 Hayden Dr, Mascoutah, IL 62258, USA
Phone: +16188080280
C Ratcliff
This was a great hotel in its price point. The room was clean, pool was nice and warm, breakfast was a great free extra and had a good variety and was good. But the thing that really left me wanting to leave a review was the awesome staff. The management must be doing a fantastic job training and creating a welcoming environment, because not just one but all of the staff members we encountered were so warm and welcoming and made me want to use this hotel again in the future.
Dannah Wilson
We drove in late at night and the wonderful woman working, didn’t catch her name, short black hair, was reallly nice and helpful. She had great customer service! Room was clean and when we walked into our room it was nice and cool!
Magen Richard
When checking in, we were told the room was marked occupied. When checked it was not, however it was extremely hot. The air conditioner was then turned on and set to 60. We checked in after midnight, as we were traveling and only planned to sleep, then hit the road again. My husband and I were exhausted as we worked all day, then hit the road to get this far, before getting a good night sleep. Well, neither of us had a good night sleep. When checking out the next morning, I reported it and was told, with the construction going on in our hotel, we are limited on king rooms so you were probably given a room that the air conditioner had problems. My daughter used to manage a hotel, and she told me that was probably why it was marked occupied. (So we were knowingly given a room with no air.) We would have gladly taken any size room with working air conditioning, had we have been offered, rather than suffocating waiting for the room to cool down. Cost us $120.67 I typically do not leave bad reviews, I don't like to leave bad reviews, we are business owners ourselves and we know that never goes away. But in this case, our $120.67 was more important than our comfort.
Carolyn Ernster
We’ve stayed at this hotel numerous times throughout the years since it opened. This has always been the most accommodating, friendly, clean, welcoming place we have ever stayed! Beds and pillows are comfortable, linens are clean and smell so fresh! Breakfast is great and they’ll set it out early, if you let them know ahead of time. Not one negative thing to say about this hotel and we’re already booked for June, 2022!
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Yes, there is a complimentary shuttle that runs between the airport and the hotel on request. Please call the hotel directly at (618) 808-0280 for details.
We have a complete security system that monitors the property 24/7
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