Address: 1000 Charleston Ave, Mattoon, IL 61938, USA
Phone: +12172346886
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
jordan patterson
After going in 3 times to get my food corrected after sitting in the drive thru for 10 mins with no one answering they still managed to get the food wrong
Leon Duncan
Quick, accurate service. Excellent tasting food! Chicken was very crisp and tender. We will return!
Stephanie Shaw
Hadn't been to this location in over 2 years due to a horrible experience. Was very glad I decided to try again! Restaurant was clean and looked nice. Staff was pleasant and friendly! Food was hot, tasted good and cooked well!
Kyle Price
I ordered a 16 pc dinner with sides and biscuits. What I got was 15 pics of TINY chicken(?), that was about the size of a pigeon. The 4 standard pieces weighed in total 12.9 ounces (individual piece weights are in photos). I called and explained I live about a 10 minute drive away, and asked what could be done to recover my missing chicken. Per one of two managers working that night (12/26/2021) company policy prohibits anything other than replacing the one piece of chicken. This is regardless of the size issues, and the distance for me to return to collect 1 piece of chicken. The managers (1 male, 1 female) were rude and unapologetic and just continued to point out it was a corporate policy that prohibited them doing anything but replacing 1 piece of chicken. Customer service, quality of product, and cleanliness are NOT available at this location. All employees had masks half off while working or talking to me. I have never been treat so disrespectfully at a restaurant ever. The 1 piece of replacement chicken... was a NORMAL sized breast... and for sake of comparison... weighed a full 9.0 ounces by itself. The 4 pieces I have photos of weighed 12.9 ounces. Are you kidding me 1 piece of replacement chicken was 69.7% of the 4 pieces which included another breast. I would not or will ever suggest this restaurant to anyone. Go to Walmart or Lee's Famous recipe if you are hungry for Fried Chicken.
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Normally u cn call the number they give you on the receipt
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