Raleigh Memorial Park & Mitchell Funeral Home

Monica Solomon

Beautiful. Staff were kind and supportive.

Karrica F

The Funeral Home was a joy to work with. Robyn personally reached out, many times, to assure we were okay. Robyn is clearly a woman who understands the sensitivity and nature of losing a loved one. Her compassion was genuine and well delivered. The cemetery, on the other hand, a complete and utter disappointment. In specific, Bob. He has, in my personal opinion, shown zero emotion, care or sense of urgency (on the customers end). When I call to check the status of my brothers plaque, I am constantly being told about the pandemic and reminded the insurance check was issues two week after our initial meeting. It has now been 3 months, since my loved ones death. Yet, no plaque has been issued. I can’t help but wonder, if there is some physical/personal reason as to why this hasn’t been taken care of, in a timely manor. I understand there is a production lead time, which I was originally told to be a few week, again, we are now at a few months... I am also well aware that the climate of the world has lead to an influx of demand for services, such as these. None the less, we are almost a full year after the pandemic has begun. Where a majority of businesses have adjusted accordingly. Reiterating from the above, the process of arranging the payment was done in an urgent and expedited manner, 2 weeks to be exact. Yet the completion of the services rendered is seemingly a no rush delivery. In fact, as we were in the process of grieving, we were sent a letter from a creditor seeking the insurance funds. I am well aware this is a business. One of which, thrives off of capitalizing from those in extremely sensitive and vulnerable mental states. However, when insurance companies have been in touch with you, there was no need for the additional theatrics. It’s shameful that money collection is apparently more important than the show of empathy and respect for those whom are depending on their business to be a pillar in the healing process for mourning families and loved ones during their incomparable time of grief. You’d expect a company that is called, “dignity,” to actually have some, but that simply didn’t prove to be the case. As we are all aware, death is a natural part of life, but the lack of care, with the cemetery, has been astonishing. I could never have a career path, as such, as I feel it innately desensitizes you from having basic human decency. The grounds are well kept and absolutely beautiful, but if you want to be treated as if your deceased loved one doesn’t matter, make sure you ask for Bob. He will see to you being another notch on a belt and give you a mini bottle of water as a consolation!

Jeisy Coro

The place is beautiful; very colorful; could use more trees; great location; high price but worth it. My family and myself met with Kai and Bob, who is the Director. My mom had 24-48 hours to live, still at the hospital when we came to the cemetery (which Kai knew since we spoke on the phone and also I had expressed this while we were meeting). Kai very soft spoken and professional trying to do his job. My concern with their service was the lack of empathy at a time so difficult for our family. The way the deliver their message. Its not about cost for us but the fact that they attempted to sell us the chapel French marble and the type of cut of the marble, the high point of their location, whom was buried there, and the fact they had the tallest Christ statute. As they were speaking, I am thinking to myself “who in the world cares? If they are talking about this, is it fair to assume that some people care about this in a moment such as this?” We simply were interested on knowing do you have a spot near a tree, direct sunlight, can we put a bench, which spots they had available and their fee. It was all so vain. When I asked about the lack of trees, their answer was that it was all about space; planting a tree meant using a grave spot meaning one less space they can get money from. My advise to both of you don't sell the place for all its nice things, ask first what people are looking for and show them what you have to offer. Be empathetic and sell the place for its beauty and peacefulness not for the materialistic items. A several lack of touch. P.S. please do not try to contact me. I’ve said what I needed to say.

Annie Britton-Nice

Such nice people. they truly took care of every detail when I lost my son . They were kind and continued that service throughout the days, weeks and years that followed the devastating loss.