Atrium Health Urgent Care

Category: Urgent care center in Charlotte, North Carolina

Address: 5727 Prosperity Crossing Dr #1100, Charlotte, NC 28269, USA

Phone: +17048639930

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Sidgi Akasha

Sep 8, 2022

I got there at 2:00 pm they asked me to come at 6:00 pm or to stay for four ahours...I came back at 6:00pm and have to stay another hour...looks to me if I go to emergency would be better for my son

Martin Bramell

Jun 27, 2022

Arrived at 8am. Seen by 8:15am. We were the second one to enter at 8:00 am. Vitals taken by Stephanie within moments, very polite and caring. Dr. R. Naomi and Fellow Kristen came into the room for the examination by 8:30. Very caring and attentive. Dr. Naomi returned at 9am to find out if she was feeling any better and advised a Covid Test to rule that out. Stephanie returned promptly to administer the shot for the nausea and was again, very compassionate and attentive. The Dr. Returned at 9:30 to complete diagnosis and insight as to her recommendations. Very pleasant experience, considering that we only visit Urgent Care when we don't feel well and are very agitated.

Marsha Mitchell

Jan 19, 2022

I only gave a one star cause of the lady at the desk but the provider I had N Griffin in which failed to diagnosed me correctly barely even checked me out.. I came in an explained to them I had severe pain in my neck and shoulders wasn’t allowed to turn my head left or right and also in the meantime I got a Covid test just to see if that was the cause of it…..well it wasn’t, and they told me for the headache to just take Tylenol and drink coffee and sent me home!!!! Next day came and the pain was extreme when I went back to office they told me I would have to see the new provider for the next day I which I will be billed again and she would have to decide whether or not I need some other kind of prescription and that FNP Griffin never wrote down any neck pain and it only noted a Covid test!! Well my discharge papers say a headache!!! Then on top of it the Covid test is free…. Well this location still bills you for other services (checking you blood pressure and ears etc)…. Then she goes on to tell me that she can’t connect the other provider to figure out anything!!! On top of that the nurse wrote everything on a piece of scrap paper because the computer was running to slow and wouldn’t even open up!! 😒 never again!!

V Thompson

Nov 29, 2021

They should definitely update their hours on the website and atrium app and Google maps. Came here with a friend who actually needed urgent care just to see that the building is closed.

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Questions & Answers

Do I need an appointment, or can I just walk in?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

You can just walk in to any Atrium Health Urgent Care. If you’d like, you can reserve your spot online before you arrive. Although this isn’t an appointment, it lets us know you’re coming and helps us plan for your visit.

Can I check in online?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

You can reserve your spot online before you arrive. Although this isn’t an appointment, it lets us know you’re coming and helps us plan for your visit.

When are you open?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

We’re open every day, 8 a.m. to 8 p.m.

Can I get a prescription for medication here?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, we can prescribe medication if necessary to treat your condition. Common conditions that require prescription medications include infections, viruses, asthma, allergies, stomach conditions and more. To refill an existing medication, contact your doctor. We can offer a one-time dose for some medications while you wait for your doctor to make the refill.

Do you treat children at this urgent care?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, we treat patients of all ages, including newborns.

Can Atrium Health Urgent Care perform physicals?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, you can get physicals for work, school, sports and more at any Atrium Health Urgent Care location. We can also provide yearly physicals, but we recommend getting established with an Atrium Health provider for long-term preventive care.

Do you offer COVID-19 testing?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

If you’re having COVID-19 symptoms, we can provide a COVID-19 test. If you need a COVID-19 test for travel or due to exposure, visit another testing site near you. Visit our website for more information.

Do you offer the COVID-19 vaccine?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

We do not offer the COVID-19 vaccine at this time. Go to our website to find a location, or visit another vaccination site near you.

Can I get urgent care if I don’t have insurance?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, Atrium Health Urgent Care treats all patients, no matter your insurance status or ability to pay. Visit our website to see more information about our financial assistance options.

Can you take X-rays?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, we use X-rays to check for broken bones, pneumonia or other lung problems (chest X-ray), foreign objects and more.

Is there a doctor available at this urgent care?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, Atrium Health Urgent Care providers include doctors, as well as physician assistants, nurse practitioners and nurses.

What is the average wait time to be seen?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Wait times vary by day, time and severity of symptoms. Visit our website to view the most current wait time estimates at all locations. If you’d like, you can reserve your spot online before you arrive. This helps us plan for your arrival, which can save you time spent in the waiting room.

What insurance plans do you accept?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Atrium Health providers and facilities are in network for most of the health insurance plans offered by Aetna, Blue Cross and Blue Shield of North Carolina, Cigna, Humana, UnitedHealthcare, plus many others. Our providers and facilities are also in network for many Medicaid and Medicare plans.

Does Atrium Health Urgent Care bill you later?

Atrium Health Urgent Care | Apr 30, 2022
Atrium Health Urgent Care | Apr 30, 2022

Yes, you’ll receive a bill in the mail after your visit. Depending on your insurance, you may owe a deductible or copayment at the time of your visit.

Are xrays performed?

Cheryl Hill | Sep 28, 2018
Angel Irizarry | Sep 28, 2018

I don't think so but you can call and ask

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