Carter's

Category: Children's clothing store in Columbia, South Carolina

Address: 144 Harbison Blvd Space 90, Columbia, SC 29212, USA

Phone: +18037495943

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

leo R.r

Mar 26, 2022

cashiers there are absolutely irresponsible charging us double in few items and they didn't even apologize for wasting our time we have to go back two time because they keep missing items overcharged in our receipt bad service no attitude for customer service,very disappointed 😔

Mia Lynch

Mar 17, 2022

Great clothes for kids at an affordable price! Excellent quality!

Cynthia Fish

Dec 6, 2021

There is no space for a ZERO STAR or that’s what I would have put. This is by far the very worst customer service I’ve ever in my entire 62 year life have experienced. My order is late. Customer service asked me 4 times for my order number then tracking number. Then I was told I had no order at all. I will never buy another item from this store. I understand it’s Christmas and workers are scares, but there is no need to have someone incompetent and lying about the situation.

Victoria Di Benedetto

Oct 26, 2021

I went into the Carter's store searching for a pair of shoes to match my two year old's outfit I bought for her school portraits, which were the next day. My daughter was super ill and wasn't making things easy on me. The store associate (Raven, if I remember correctly was the absolute best. She helped me match shoes to the outfit and informed me about the sale that was going on. She even entertained my daughter so I could get everything together and get ready to pay, which was super helpful! She did an excellent job!

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Questions & Answers

What do I do when I arrive at the store?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

Who can pick up my order?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What are you doing in-store to keep customers safe?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

How long do I have to pick up my order?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Sep 27, 2021
Carter's | Sep 27, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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