Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 4711 Rivers Ave, North Charleston, SC 29405, USA

Phone: +18434601769

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Gene Kirby

Aug 16, 2022

Warning, don’t buy from Ferguson as they won’t take returns. We bought multiple appliances for our kitchen remodel and the wine cooler we purchased wasn’t working when we plugged it in. The exact wine cooler was available at Lowes and if we had purchased it there we could have easily returned it for a full refund or an exchange. Because we were buying multiple appliances we decided to just place one large order with Ferguson. What a mistake!! If you have any problems with your appliances you’re stuck dealing with the manufacturer and waiting weeks for a service appointment!

John Williams

Aug 8, 2022

Prices are through the roof but they usually have most everything and they are open on Saturday

Carolina Girl

Jul 10, 2022

Nice people to deal with. Delivery people very efficient and nice. Great job thank you!!!!

Vonnie Wagers

Jun 20, 2022

Very helpful and had what I was looking for.

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

How long do I have to return an item?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

Why do you require my email?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 29, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

Do you install?

Jack Stauffer | Sep 27, 2021
Stephanie Coleman | Sep 27, 2021

No. I found someone on Thumbtack.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Sep 27, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Sep 27, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

Do y'all have a 120volt Emax instant hot in stock?

Jimmy Painter | Sep 28, 2018
Larry Puterbaugh | Sep 28, 2018

Need to call store.

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