Monro Auto Service and Tire Centers

Category: Tire shop in Watertown, New York

Address: 829-835 Arsenal St, Watertown, NY 13601, USA

Phone: +13153162695

Opening hours

Sunday: 9AM–5PM

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 7:30AM–5PM

Reviews

Susan Walker

Sep 17, 2022

These guys have serviced my vehicles for many years. They are professional and fair. Good bunch of people!

michelle KIRBY

Sep 1, 2022

the employees have always been friendly and helpful

Mark Empey

Aug 11, 2022

I was charged $1359.00 to have an Compressor for my AC replaced. They charged me for the work even though the AC was not working and I would have to come back to fix "one more part of it". I shouldn't have paid. It's been 3 weeks and they have still not completed the repair. 5 WEEKS!!!!! This Monro location is a criminal enterprise. The manager has lied to me and refused to call me back for weeks. Don't go here ever! The place looks like someone's really bad garage and the "mechanics" are actually working on cars in shorts and wife beater t-shirts. 5 Weeks, $1359.00 and the last time I was able to get the Manager Greg to actually come to the phone he lied to me again that the part hadn't come in yet. STAY FAR AWAY FROM THIS CHOP SHOP>

Steve P

Aug 4, 2022

I tried to get a state inspection. They insisted that the window tint rule is that the tint must be 75% or greater. My windows are at 71%. They wanted to remove the tint on my windows for $45 per window. I tried showing them the NY state law that says it is 70% so my car should have passed. They wouldn't listen. I told them that I got my car inspected a year ago without any problem. They said whoever did the inspection did it illegally. One person suggested I make a left turn and then another left turn to go to the sheriff's office. Another person was adamant about the 75% and that he has been doing this for 16 years. I called the DMV and the NY State Inspection dept. Guess what? IT'S 70%. Time to get educated.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 26, 2022
John Goutremout | Sep 27, 2021

Mask requirement and social distance

Do they do wheel alignment ?

Juan Garay Sandoval | Sep 28, 2019
patrick bickel | Sep 28, 2019

Yes. I was happy with it. They are good mechanics.

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