Address: 829-835 Arsenal St, Watertown, NY 13601, USA
Phone: +13153162695
Sunday: 9AM–5PM
Monday: 7:30AM–6PM
Tuesday: 7:30AM–6PM
Wednesday: 7:30AM–6PM
Thursday: 7:30AM–6PM
Friday: 7:30AM–6PM
Saturday: 7:30AM–5PM
Susan Walker
These guys have serviced my vehicles for many years. They are professional and fair. Good bunch of people!
michelle KIRBY
the employees have always been friendly and helpful
Mark Empey
I was charged $1359.00 to have an Compressor for my AC replaced. They charged me for the work even though the AC was not working and I would have to come back to fix "one more part of it". I shouldn't have paid. It's been 3 weeks and they have still not completed the repair. 5 WEEKS!!!!! This Monro location is a criminal enterprise. The manager has lied to me and refused to call me back for weeks. Don't go here ever! The place looks like someone's really bad garage and the "mechanics" are actually working on cars in shorts and wife beater t-shirts. 5 Weeks, $1359.00 and the last time I was able to get the Manager Greg to actually come to the phone he lied to me again that the part hadn't come in yet. STAY FAR AWAY FROM THIS CHOP SHOP>
Steve P
I tried to get a state inspection. They insisted that the window tint rule is that the tint must be 75% or greater. My windows are at 71%. They wanted to remove the tint on my windows for $45 per window. I tried showing them the NY state law that says it is 70% so my car should have passed. They wouldn't listen. I told them that I got my car inspected a year ago without any problem. They said whoever did the inspection did it illegally. One person suggested I make a left turn and then another left turn to go to the sheriff's office. Another person was adamant about the 75% and that he has been doing this for 16 years. I called the DMV and the NY State Inspection dept. Guess what? IT'S 70%. Time to get educated.
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Mask requirement and social distance
Yes. I was happy with it. They are good mechanics.
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