Associated Credit Union

Category: Credit union in Augusta, Georgia

Address: 3749 Wheeler Rd, Augusta, GA 30909, USA

Phone: +17068682200

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–4PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Nicole Sepesi

Aug 31, 2022

If I could give 0 stars I would. The worse bank for a loan. I can’t wait for the day when we can refinance with another bank.

CAM Step

Jan 20, 2022

Their policies do not reflect the change we have had to live with for the past 15 months due to Covid 19. They do have a restroom for the customer only(not a public restroom). They do not abide by the American Disability Act when it comes to disputes on your credit/ debit cards. I would not trust them with my financial well-being. It's no wonder the Hepzibah Location is no longer opened. I have a gut feeling it's related to poor customer support and card service assistance.

A.D. Em

Jan 14, 2022

I’m 32 years old, I’ve been a member with ACU since I was about 17 years old. My mom was a member for years and help me set up at the Hephzibah location(they have recently closed). Not sure why there’s indirect accusations of racial discrimination, myself and my mother have been members combined for over 40 years and we are both women of color. Never had any issue. Never not been greeted as soon as I walk in. I’ve worked in the Wheeler area and this location was always more convenient than the Hephzibah location because of that. I’ve only ever been met with friendly, attentive workers. When I went through the home buying process at 27 years old, they became somewhat family after how much I annoyed them requesting documents and asking questions lol. Also, this location makes replacement debit cards on spot for a $5 charge (they can pull from your account).

AJ Hargrove

Oct 13, 2020

I love the service and friendly employee interaction. I am a "Share" bank member so they take my deposits for my home bank, Central Credit Union of Florida. These employees make me feel right at home. Very friendly and knowledgeable. Great asset to the organization.

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Questions & Answers

What are the qualifications for an account here

Robloxgirl Lacarson | May 29, 2022
Associated Credit Union | May 29, 2022

Hi, Anyone who lives, work in Georgia, or works for a Georgia based company can join. We have an open field of membership, which means we can allow more people to join without the limitations of other credit unions. Please visit www.acuonline.org and search "can anyone join the credit union?" to find out more about our membership base.

Can I come inside and pay a loan off?

Cheryl Shields | Sep 26, 2020
Associated Credit Union | Sep 26, 2020

Yes ma'am! Our lobbies are open and our reps are happy to serve you! We kindly ask that you wear a mask and maintain social distancing while you are completing your transaction.

What are the holiday hrs this year for credit union?

Janice Symms | Sep 26, 2020
Associated Credit Union | Sep 26, 2020

Hi Ms. Symms, We will be open till noon on Christmas Eve and closed christmas day! You can find out full list of credit union Holidays in the link below: https://www.acuonline.org/home/community/events

How does it generally takes to open up a checking& savings account

Reginald James | Sep 27, 2019
Nikki Thomas | Sep 27, 2019

It may take 30 minutes to an hour and a half because they have to verify everything then you have to put whatever amount into your account depending on which account that you want.

What is routing number

Linda Cratic | Sep 27, 2018
Catina Hamilton | Sep 27, 2018

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