Shoe Dept. Encore

Category: Shoe store in Hickory, North Carolina

Address: Valley Hills Mall, 1960 US Hwy 70 SE Suite 102, Hickory, NC 28602, USA

Phone: +18283226987

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Rebecca Watts

Aug 31, 2022

My husband bought two pairs of boots here last Saturday. They had the best prices on the kind he was looking for.

Yorleni Rodriguez

Jul 19, 2022

Excellent, very good variety

Naomi Martinez

Jun 13, 2022

My first time there and I found what I was looking... there are a lot to choose from and I like that. 👍

Abigail Murdock

May 20, 2022

It’s a great store. Always has a bunch of shoes to choose from and a very big clearance section that always has shoes to choose from. Only complaint is that people put its open at 10 am when that is wrong. The MALL it’s in opens at 10 but most stores open at 11 so I’d look into fixing the times.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Do you have high top grey Vans or icey pink xplr Adidas?

Laura Leigh Foster | Sep 26, 2020
Dawn Hawks | Sep 26, 2020

I think you should call the store. They may not see the comment.

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