Buchanan County Public Service Authority

Category: County government office

Address: 1023 Owens Branch Rd, Vansant, VA 24656, USA

Phone: +12769355827

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

randy gilbert

Jul 14, 2022

Sorry excuse for service or information or anything else you may need from a public service authority, they have no idea ...

Anita Gibson

Jun 16, 2020

Since September 2019 my water bill was either $40 or $44 with almost the exact same gallons used. Then in April and May my bill shot up to $58 with pretty much the same usage. I live alone and don't use that much water. Do they not read meters every month?

Brittney Lowe

Mar 16, 2018

Cut my water off for no damn reason!!!!!!! I've got kids! We paid the bill and all. Worthless

Michael Looney

Mar 14, 2018

They had the wrong address for our property and when the water was turned off, I called and told them what had happened and paid the bill immediately. I told them there was a disabled person at this address and needed the water turned on. They said they would try to get the man back out, after he had only left 10 minutes before. They were informed that the person would need to be transported to a hospital if the water was not turned back on. They did not even bother to call back to let me know the status. The maintenance man has the socials skills of an old possum. Shame on them for not caring about sick and disabled people!

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Questions & Answers

Can I pay my bill on line?

Molly Turner | Feb 28, 2020
Renee Caruthers | Feb 29, 2020

Yee

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How many months behind can you be on your bill before the turn off the water. Also can you make a payment plan to pay your past due bill?

Tommy Lyons | Feb 28, 2020
Della Grizzell | Feb 29, 2020

No usually if you get one month behind they ask you to catch up with your past due bill or you will be in disconnect!

How long will the water be off in homes while they work on the problem

Vinnie Nash | Feb 28, 2020
Christopher Rife | Feb 29, 2020

It depends on how long it takes them to fix the problem. Usually a few hours and they have it back on.

How can I get my service disconnected??

Teresa Kennedy | Aug 9, 2021
Anthony Blankenship | Aug 10, 2021

Call the office and have them come out and disconnect service

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