Ferguson Plumbing Supply

BECKY P

Come here this morning for a price pfister Cartridge. Staff here are sooooo warm and nice, They helped me to search their inventory and then recommend me to some other pro shop to find it. They are the BEST!

David Drake

Unless you’re in the plumbing trade, they really aren’t interesting in giving you any help or spend any time with you. This was my 2nd visit in as many months and both times they acted as they couldn’t be bothered by helping me with a plumbing part I needed. A shame really :( Update after response from Ferguson: It’s a little late. Two back-to-back bad experiences is enough. After getting absolutely no help when I came in to Ferguson’s, I went to another retailer who spent a little time asking me questions and actually appeared like they wanted to understand my plumbing issue and help me. After talking with me and explaining what he recommended, I ended up spending about $125 with them. More than I originally anticipated but a much better repair after all said and done. Guess where I will go the next time I have a plumbing need?

Jacob Payne

Spoke to someone on the phone about ordering 2 wall hydrants. The person gave me models numbers and said they had 2 in stock in Marietta. I arrived at will call and they hand me 1 Emax water heater. So I was pretty confused on how that even happened so I go to the counter to order the correct parts and they didn’t have anything in stock. Idk why they don’t have qualified people working the phones or why it doesn’t go straight to the counter but I just wasted almost 2 hours of my day plus the additional time to go to another supply house to get the parts.

Panayotta Delinois

I was in the store to get a part for my leaking tub and James Sams was great. After I explained the issue and showed my pictures, James told me I was looking for the wrong thing. He was able to find the correct part and demoed how I would replace the pressure balance cartridge. I was able to follow his instructions to fix the leak and this girl made her plumber daddy very proud! All thanks to James!