Lids

Category: Hat shop

Address: 8111 Concord Mills Boulevard Sp663, Concord, NC 28027, USA

Phone: +17049795437

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Armani Leak

Sep 27, 2022

Fraudulent Charges BEWARE!!!! We went to purchase a Saints T-Shirt for the Saints VS. Panthers game. When we went to check out my card ending in 3355 was charged $29.96. The employee then said it didn't go through and he needed to swipe my card again which denied the second charge due to bank security it flagged as a fraudulent charge. The young man proceeded to call the manager on duty over and he basically stated he needed to charge me again because it didn't reflect on their end. I would like to point out both young men on duty were professional and provided excellent customer service. They have NEVER refunded me or offered any resolution and I am now filing a complaint with the BBB and consumer affairs.

Ashley Snyder

May 28, 2022

Greeted nicely at this location

Katie Marks

Feb 26, 2022

Rude staff. Didn’t get a name but the guy with long brown hair was awful. We waited for a few minutes and kindly asked about getting a hat. He proceeded to snatch hats, slam a whole pile of hats on the counter, only spoke very short one word responses and we could barely hear his mumbling. He wasn’t even attempting to help us in any way and was clearly inconvenienced by our presence. This was an hour and a half before closing on a Friday night. I understand people have rough days but customer service is top priority while at work and we weren’t being difficulty simply asked if they had time to stitch a hat and if they had a certain size in stock. Very disappointed.

La-Meeka Vontayes

Feb 25, 2022

My daughter item came out perfect

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Questions & Answers

Do you embroider soft ball caps for a group of 15 celebrating a family event? Or know of someone who does?

Laurie Eckart | Sep 27, 2019
Erik Shields | Sep 27, 2019

Yes they are able to do that you can either buy the hats and do it or bring them in and just pay for the embroidering

Do you have Cowboys trash can?

Judy Gibson | Sep 27, 2019
Keona Reid | Sep 27, 2019

Not at this location but look on lids.com you can find one there and have it shipped to the store near you for free.

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