Wayne Mazda

Category: Mazda dealer

Address: 1244 Rte 202, NJ-23, Wayne, NJ 07470, USA

Phone: +18665247967

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Ryan Tirpak

Sep 27, 2022

I enjoyed my whole experience at wayne mazda. I dealt with James who is a great salesman. He was a real pleasure to deal with. He was never aggressive or pushy and he always had my interest in mind. He made my first car buying experience super smooth and took the stress out of it. I would definitely recommend going to see him if your looking at a mazda

James Fierro

Sep 26, 2022

You can probably get a low price but be prepared for a lot of smoke and mirrors, high pressure tactics, and hidden fees. They call non-stop when they think sale will happen and then disappear if you need something from them. On September 17, 2022, I visited the dealership after being quoted a price on the phone with my set down payment of first month's payment, tax, and DMV fees. Once at the dealership, the salesman gave me a form to sign which had an addition $1,600 under the line items "Doc Fee", "Etching", "protective finish". Even though the form said that these were optional, the salesperson, Chris, indicated that they were not truly optional and that I would need to pay these in order to get the car at the price. I asked for a breakdown of all fees. Because the car dealership was closing and my 8 month old son needed to go home, I placed down a deposit under the agreement that I would received an itemized breakdown of all fees. Despite multiple requests, this breakdown was not provided until the day came that I needed to pickup the car. It was clear upon review that there fees never discussed or disclosed totaling and additional $1,500. Chris said that "I could pay the fees or get a refund of my deposit so I chose to get the "refund" and terminate the agreement on September 21, 2022 with the manager, Jason. Jason made multiple attempts to save the deal but I did not want to work with the business any longer. I made 4 written requests for the refund and 3 verbal requests for the refund but Jason has refused to confirm or acknowledge this. Is has been 5 days since the request. Not only has it not been processed but Jason is no longer returning calls or emails.

Barbara A. Weightman

Sep 23, 2022

I have leased 6 Mazda vehicles from the Wayne dealership. It’s a really good facility and great service. My advisor James Vrindten is excellent. He make the experience seamless and informative so you can make the best decisions for your situation.

Gular Mammadli

Sep 22, 2022

I bought my car a few days ago! I appreciate their service and attitude toward me! Especially sales manager Naz was very kind and professional toward us! I had a small car accident right after left the dealership, they support me a lot during that hard time as well! He is keeping to ask me about the car and my concerns even after all the process is done! I really enjoyed my experience with them! Highly recommended!

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Questions & Answers

I am here to leave a review that reflects the exceptional customer service provided by establishment. If anyone is looking to purchase a or service WAYNE MAZDA is the place to go. I travel from NYC every time and without fail I am always beyond pleased

7lyheavenly | Sep 26, 2021
Wayne Mazda | Sep 26, 2021

Thank you so much for your great review. We're very happy that your experience with us was a good one. It's a pleasure to have you as part of the Wayne Mazda family.

Is their service department reliable? Do you get your money's worth? I need a service dept. that isn't going to charge me for extra things or damage my vehicle to get money of me.

Google User | Sep 27, 2019
Keith R. Marley | Sep 27, 2019

I highly recommend them. One time my MX5 battery died while I was near their place (it was getting old). They fully chrged it, put in new battery acid and didn't charge me a penny. The battery lasted another year!

thinking about the appearance package whats the price and what does it do for protecting the paint car is a 2017 excellent condition

Lorraine Travers | Sep 27, 2018
Wayne Mazda | Sep 27, 2018

Hello Lorraine, Please give us a call and we will be very happy to help you.

Read More

how much is oil change

Irma | Sep 27, 2018
Wayne Mazda | Sep 27, 2018

Hello Irma, It really depends on when you bought your Mazda. We currently offer complimentary oil changes for as long as you own your car. Your Mazda had to be purchased or leased with Wayne Mazda and needs to be done with dealer recommended services. We currently have an oil change special on our website for $36.95. You just need to go to our website and print out the coupon. I hope this information is helpful

How much and how many days in advance for a brake job ? not the rotors but just the pads. Thank you.

Sergio Solano | Sep 26, 2021
Humberto J Vanegas Jr | Sep 26, 2021

Place a Phone call to the service department. Make sure they have the parts in stock. It should take one day .. Make the appointment.

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