SkyView Technology - IT Support & Managed IT Services Charlotte

I successfully started multiple businesses and I know what you need to secure your company. I want to set you up for success. I do not sell just to sell and there is no cookie-cutter answer in IT. We tailor a plan to each business and only recommend specific services and products to companies who truly need them. IT used to be something only large incorporations needed to think about, but as the criminals’ made advances, your business risk became larger and your data more valuable. I have spoken to small business owners who were not willing to spend what was needed, only to call me months later after a massive breach and the business completely shut down. Unfortunately, they end up spending way more in the end.

Even though we have main offices in Charlotte, Charleston and Chicago, 90% of our solutions can be completed remotely and we have clients across the nation.

SkyView can assist companies of all sizes and specialize in planning for growth.

We do our best to accommodate clients needs 24/7. Business Hours: Normal business operating hours are Monday-Friday 9:00-5:00 EST. After Hours: Support is available 24/7 for critical & high Issue(s) and/or pre-scheduled projects. Support needed outside of normal business hours (M-F, 9-5 EST) is billed at the after-hours rate defined in your monthly agreement or authorization agreement.

10 years ago, I rarely saw a legal document/contract from a client’s vendor with specific requests. We now review these with our clients weekly. As cybercriminals advance so must our protection. “Won’t happen to me, we are too small” is a response that we are not hearing as often and I am here to tell you, we have seen it all. A small business that wired 1M in multiple transactions. I am talking about a company with 3-4 employees. I know what you are thinking, but think of this… Your vendor is hacked, the hackers go through data to find who pays this vendor on a regular basis and mimics invoices. They send the invoices, and you are unknowingly at risk just by an employee opening that invoice. I know too many people in my personal life as well as small businesses throughout my career, that have been victims. I will never say, no to a cyber insurance policy.

This is a loaded question. To be compliant it takes more than just IT policies and procedures. It also takes an internal structure with policies that are enforced. There are many different compliance regulations. CMMC, GDPR, HIPAA, PCI. I like to think of compliance as a scale of 1-10, (1: completely non-compliant thru 10: Federally recognized as compliant). Compliance is not something that is permanently awarded, rules and regulations are consistently changing and advancing (as do the criminals behind cyber-attacks), therefore it’s not a black and white answer. We help implement the IT side of compliancy based on your business needs, remember what a medical office needs will be different than a retail store and a lawyer.

YES! We help keep track of all your hardware, licensing, and subscriptions. Running scheduled audits is all part of our service, for all our clients. We manage your network and keep track of your assets while helping you plan for your future.

Every client is different. We do not offer cookie-cutter solutions since every company varies. We work with you to develop a technology plan based on needs, security, and budget. All our plans are focused on solutions for today and the future.

We work with many different businesses that need to follow specific compliance regulations. Depending on your company’s needs and federal requirements, we can suggest the right software, procedures, and security. From Non-Profit organizations needing to follow CMMC laws to medical offices requiring HIPAA and businesses who bid for government jobs. We can help you with compliance.

We have you covered! We have a group of on-call techs, ready to handle your needs. Just call 877-818-3247, and we will connect you with the appropriate support staff asap.

SkyView Technology began over twenty years ago. We started in Chicago, IL, and now have offices in Charlotte, NC, and Charleston, SC, and have clients nationwide.