Ocean State Job Lot

David Maker

Friday while rolling through I paid a visit to your store. A nice young man greeted me with a smile and a friendly hello as I came in. I quickly gathered a couple items such as soda pops, a bottle of water as well as a snack as I had urgency to get back to my vehicle and did not have time for anything else. When I arrived at the check out area there was a long line and a young woman rushing to get the line moving the best that she could. The woman in front of me had what appeared to be an over sized cart filled to the top and no offer for me to go ahead was insight. I went to the desk where the young man had greeted me and a woman was standing there staring at a clip board and smacking on her gum. I explained that my 91 almost 92 year old mother and my small dog were waiting in my car. That due to my mum having dementia and due to safety reasons I was unable to leave the car running in fear she would attempt to drive away and I was wondering if she could check me through with my few items to get back outside quickly. The woman looked at me as if I were speaking another language. The whole time I'm attempting to communicate with her she is smacking her gum. When I asked again if she could check me through she quickly snapped her head up and said no that she did not have a drawer in. That she did not have any intention on putting one in. She then stated that she was not working until later that afternoon and she was only there training new hires. A nice young man who was disgusted at this woman's display of rudeness let me go before him so that I could get back to my mother and dog as it was very warm out. While on my way out I explained to her that compassion and kindness are free and that I was sorry she felt that she needed to be the way she was with me. She rolled her eyes and continued to smack on her gum. I am truly disappointed at the treatment and I hope this situation is used as a learning tool for this woman. Reguardless, I will return again. The prices are great and it is quite apparent that not all who work at your store are this ill mannered. The young man who greeted me when I arrived proved that.

Nick phelps

Always find a little bit of everything here at a Very Reasonable price and Absolutely GREAT Customer Service

Chrystal Mason

I am a frequent Shopper of Ocean State Job Lots. My Girlfriend Janice and I happened to be in the Northern New Hampshire area Tuesday evening and stopped into the Groveton New Hampshire Ocean State Job Lot store as we do everytime we are here and we were disgusted with our visit. Not only was the blonde woman at the service desk rude to myself but also to my friend who was with me. First of all it was around 6:30 or a little after. The moment we walked in she had an attitude as she made it vocally known that the store was closing at 7 pm on the dot and we had better make it quick. This was the first interaction with her. The next interaction was when we were cashing out. I felt it unnecessary that she tried to correct me while I was not only speaking privately to my friend but also I did not recall asking for her comments and input on our conversation. When we asked her to stop she said "why? Because you don't want to hear the truth? Typical." When my friend Janice asked her what she had said she informed us that it was closing time and that she had a house full of children to care for and that she didn't feel well so she didn't have time for us to stand there and visit. We paid for our stuff and left disgusted. The only good thing about the visit was the young girl who waited on us at the register was so sweet. She just kept looking at us as if to apologize for the rude womans comments and Behavior towards us. I am sorry to write in to complain about this. However I feel that this person should never be allowed to deal with customers if she cannot control herself. when I do come back to New Hampshire again I will not be going there again. It's to bad as I really do like the store but not the rudeness. C.Mason Burlington vt.

Donna Riley

We were waited on by a young man named Rayjean last night at the job lot in Groveton. He was so pleasant and quite helpful with assisting us on purchasing everything on our shopping list. …Hi Donna! Thank you so much for this great review. We really appreciate you taking the time to leave feedback. See you on your next shopping trip!