UPS Customer Center

Category: Shipping and mailing service in Salisbury, North Carolina

Address: 1301 Old Concord Rd, Salisbury, NC 28146, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 5–6PM

Tuesday: 5–6PM

Wednesday: 5–6PM

Thursday: 5–6PM

Friday: 5–6PM

Saturday: Closed

Reviews

Elizabeth Walters

Jul 27, 2022

Best service for sending packages! Cooperative and congenial personnel!

Artelia McDonald

Mar 28, 2022

Great service

ChaoticCarter

Feb 24, 2022

Brandon mauldin a ups driver that works here tried to run me me off the road last week.

Hunter M

Jan 24, 2022

I’m tired of dealing with the incompetence at this location—they are the hub for distribution in my local area. I have built a home that has been finished for over a year yet the managers still won’t put my address into their system which doesnt allow my packages to be delivered and I have to keep going there to pick up my packages EVEN when have been promised many many times that they will put my address in the system. Since they keep failing to do this, whenever they get a package of mine (usually through amazon) and scan it—it won’t put it in a place where it can be put on a truck to be delivered. They still have not entered my address into the system so at this point I am opening a formal complaint and also sending an email to the CEO Carol Tome about this issue. I shouldn’t have to be dealing with this— I have been promised many times that my issue will be resolved and I’m tired of dealing with it at the local level.

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Questions & Answers

Received a package to my address but not my name. Seeing it was from a company from which I might receive a package, I opened it only to discover afterwards there is another name on the box. Will you pickup or if I call there, will a person answer?

Deborah Lesley | Mar 30, 2022
UPS Customer Center | Mar 30, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Is there a drop box here and if yes, is it available at non working hours ?

Vasanthi Nimmagadda | Sep 27, 2019
Brenda Arthur | Sep 27, 2019

Yes

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