Citizens Bank

Lindsey Gaviani

I have no issues with the bank but to anyone using the drive up ATM at the Cumberland st branch in Woonsocket, please be careful! I was just approached by a guy while at the drive up ATM and he asked for money for his kids to get something to eat. I didn’t see any kids nor did I see where he came from but please use caution! I called that bank right away so they are aware of what happened to me but please be careful and aware of who is around you if you’re like me and have to open your door to reach the ATM!

Dawn Leavitt

I personally know the person that wanted to cash his payroll check. A $7 fee is nothing to him. It's the principal! Something many have forgotten. He is a miracle in every way. If they took the $7 he would have been short $2 for my medication. So he took the bus to his bank and back and still had enough to buy me a Valentine's Day card. But, a bank charging to cash there own check is absurd. Absolute greed!

Lawrence Couture

I went there to cash a payroll check from Citizens Bank on 2-11-22 @ about 3pm. I told the teller I would like to cash a payroll check. She said ok. After signing it I was told there might be a $7 charge. I said if there is a charge never mind. She said I don't know if there is a charge until the end. Of course a $7 charge is warranted. I asked to speak with a manager. I explained that I already signed the check. He said I shouldn't have a problem with it. Well I remember the teller asking me if I would like to open an account. Honestly, there would be no charge if I did that. But, my old school soul says if they are screwing non-members. What do they do to members? I was bothered by this situation. I called a friend and asked him if he could do me a favor? He said WOW! I thought I would never see this day. I asked him to meet me at the garage. He said do I need the truck? I said yes and the trailer. To his excitement he said to take the car and go racing. I laughed and explained we are going to my great grandmothers to pick up 88 yrs worth of change to open an account. He laughed so hard! He said say no more, my wife and kids need to watch this. I said even better we can open a account for everyone. He said until the check clears. My boy read my mind!

Jeff Madigan

Disrespectful staff. 1st bank I’ve walked into where I was refused quarters because I wasn’t a member. Who would want to open a bank account with this bank??