Address: 17350 SE 109th Terrace Rd, Summerfield, FL 34491, USA
Phone: +13522690116
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
fay autra
Neptune took care of everything and in a timely manner.
JC Salatino
Very nice sales person. Helpful too.
Lynn Dively
Neptune Society is an outstanding company for preplanning and making decisions and arrangements for one's funeral. The professionalism and compassion given to me by the staff was outstanding when my mother passed away. I didn't need to make decisions because of my mother's thoughtfulness of making her own arrangements and prepaying the costs. Losing a loved one is very difficult, but preplanning offers comfort to the family.
Terry Ames
John came to my home. Was punctual, friendly and professional. Explained all detailsI and answered all my questions so i could make an informed decision. This will make it much simplifier for my Son when the time has come to make all these decisions. Would reccommend this to anyone.
Thanks! Your review is awaiting moderation.
Yes, you can come by any time on our regular hours of operation (8:30 AM - 5:00 PM), to speak to us if you have any questions or are interested in learning more.
We do offer incentives for companion purchases.
Our costs vary based on location, memorialization options, travel plans, etc, so it is best to contact an office for an immediate quote.
If you purchase a Pre-Arrangement Plan with us, there will be no additional fees or charges when the service is activated as long as your contract is paid in full. Additional charges only happen if your loved ones desire to purchase multiple Death Certificates, other URNs of their preference, or any other services that were not part of your purchased contract. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team as we will be more than happy to assist you
As long as you have the travel protection plan as an addition to your purchased package, you are covered nationwide and worldwide with our service. For a better explanation and more details please contact our customer service team any time.
We offer prepaid and immediate need cremation services.
Yes, we encourage everyone to preplan and that includes specific options for memorialization and celebrations of life https://www.neptunesociety.com/a-loved-one-may-pass-away-soon
Yes, please check out our complete guide for all veteran cremation benefits https://www.neptunesociety.com/veteran-cremation-benefits
We have a wide range of beautiful and unique urns. You can check out our catalog here https://www.neptunesociety.com/merchandise
Yes, we do offer Scattering at the Sea services. Please feel free to contact our customer service team for more information
A funeral director does not need to handle the ashes. Usually they are provided to the loved ones for a scattering, burial, keeping at home or a number of other options.
A death certificate and cremation permit must be signed prior to cremation. Any delays may be out of our control, but Neptune Society walks you through every step, helping and guiding you through the process
Neptune Society helps families navigate government paperwork and determine available military and social security benefits for cremation costs.
Yes, we handle the death certificate and copies of the certificate as needed.
You can update your payment information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service
You can see your account information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service
While our physical offices are only open during the weekdays, we are available 24/7 via phone or our online cremation planning https://plan.neptunesociety.com/
Please contact our Customer Service team as they will be more than happy to assist you with a copy of your contract.
We do have a refund policy in place for every contract purchase. Please feel free to contact our customer service department for more questions or concerns
Simply call your local Neptune Society office and our staff will assist.
Have someone call our toll free number and they will take care of everything
This can vary depending on a number of factors such as what state you live in, how long the medical examiner takes to sign a death certificate, etc. The average total time is between 7 and 10 days.
We provide a variety of urn options including temporary urns that will allow you time to decide on an urn of your choice. Check out our complete catalog here https://www.neptunesociety.com/merchandise
Yes, you can still donate organs prior to cremation. We coordinate with all Tissue Banks. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation
Yes, we will work with any cemetery for placing ashes
Yes, we offer jewelry, urns, art glass and other keepsakes for cremation. You can see many of the options in person in our offices and/or see a number of the selections at this link: https://www.neptunesociety.com/merchandise
We do have travel options that cover anywhere in the world
Unfortunately, we do not provide any pet cremation services
Yes, we have travel options that cover nationwide.
Through the Veterans Administration, veterans may be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates
Cremation costs vary on a number of factors such as location, memorialization options, travel, etc. It is best to contact us for a quote.
Ms. Elliott, please see Mr. Taylor's response to the answer to your question. Mr. Taylor, Thank you very much for your answer and for the help.
Yes to any states except Alaska and Hawaii
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.