OrthoConnecticut - Coastal Orthopedics: Norwalk

Olivia Femia

After breaking my ankle, I was taken in next day at Coastal Orthopedics. Definitely an accommodating front desk staff, hence the 2 stars. However, the MD saw me, took xrays and couldn't give me any real answers. He put me in an aircast and told me to get a CT scan later that week. Most likely wouldn't need surgery. I obliged and searched for another MD. The next day I was rushed to surgery to repair my talus bone with 4 screws and a plate. The surgeon who did my surgery warned me if I had waited any longer, the likelihood of developing arthritis in my ankle would be increased greatly. Still to this day am receiving bills in the mail from Coastal Orthopedics for insane prices when they basically just said "good luck". Not very happy but this is my own personal experience and, to their defense, this was a complex ankle break.

Kevin Ohare

Wonderful experience Every one was polite pleasant and answered all my questions They made the process of getting a new shoulder smooth Dr Protomastro is a wonderful surgeon Was straight forward adout what I was in for Answered all mine and my wife's questions I have read that he has an edge .I didnt see that He has great confidence in his skill. I HIGHLY RECOMMEND COASTAL

Michael Turpin

To quote Dr Mark Fletcher,” I wont tell you when to have surgery on your hip, you’ll tell me.” As a healthcare exec I’m overly critical of even the high quality, high volume encounters in elective surgery. Dr Fletcher took the time to understand my physical, mental ( Type As have their own timetables ) and emotional capacity to deal with surgery. He got me on a plan to lose weight, prep for surgery, and pay attention to the PT requirements. I am a very active person with plans to continuing tennis, hard core hiking, and planning strenuous and challenging vacations. So pleased with Dr Fletch and his entire staff as well as Norwalk Hospital Joint Replacement wing and the seminar team that educates you on how to manage through your first few weeks of recover. At 57, I researched clinical outcomes and was pleased to see them with the lowest infection and readmission rates in the TriState. They are highly attentive and treat each patient based on their circumstances. Bravo and I hope people who want high quality attentive medicine and value consider Norwalk and it’s now six sister hospitals. The system will continue to provide access to their high quality providers and staff - if we use them. If we don’t don’t, we miss a chance to support five star local business care that is close and intimate. If you’re thinking knee, joint or shoulder, don’t just opt into other systems on a tennis court opinion. Do your homework and you’ll be pleasantly surprised the secret is not so secret - you’ll get great quality of care and personal attention are Coastal and Norwalk Joint and Knee. Pic below is a one mile walk one week after surgery with my hiking buddy. Not bad.

Stefano Linci

Wow, just wow. Zero communication from this place. I went in for a X-ray and apparently owed $60. Never received a single phone call or bill from them in the mail prior to be contacted by a collections agency.