Visionworks Doctors of Optometry

Category: Optometrist

Address: 2608 Scottsville Rd, Bowling Green, KY 42104, USA

Phone: +12707822025

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–4PM

Reviews

Merrell Havens

Sep 22, 2022

First visit was great. On this visit the doctors were excellent but this stores customer service is the absolute worst in Bowling Green. I have an eye infection, most likely caused by the clear eye contact put in for a scratch, and Dr Burt was to refer me to an opthalmologist. It's been 3 days and seriously 15 phone calls and they hung up on me all but 2 times. Once they put me through to a phone that just rings and the 2nd time a full mailbox. Told me their referral girl is booked up. Serioysly?Seriously?? This is an EYE INFECTION PEOPLE!

Cathy L. Tate

Sep 20, 2022

came in 30 minutes early & I was told wait but I was purposely overlooked. Natalie refused to give any in- store discounts.Get ready to pay extra money; I inquired about how much eye exam, there wasn't a specific cost even with insurance still a hefty charge including eye glasses. If you are willing to reuse old frames Watch Out!!

Sammy Hudson

Aug 25, 2022

Been trying to call to get a appointment for 2 days I guess I will come by in person to make a appointment.

Cassidy Swift

Aug 19, 2022

Absolutely horrible experience with the workers up front every single time that I go. The doctors are nice but the workers are rude and do not care at all about customer service. I have had issues every single time I have went. Just recently I scheduled an appointment over the phone over a week and when I went into my appointment, they said they did not have me scheduled and I would have to wait behind everyone else as a walk in. I showed them where I called and spoke to someone. Last time I came, I had trouble with the new prescription I was given and told them over and over and over that I could not see and the contacts were bugging me but they still sent me out the door with it not fixed and now I have contacts I have paid for and I cannot wear them because I can’t see. I feel the doctors are overwhelmed with the amount of appointments including walk-ins, that they don’t provide the absolute best service they can. They have no customer service skills and all act like they hate their jobs and don’t want to be there (up front). I walked out and will never be going back to a visionworks again, especially Bowling Green location. I don’t know why I gave them so many chances to begin with.

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Questions & Answers

do they make any glasses in house?

Rod Norton | Feb 28, 2022
Simone Cassman | Feb 28, 2022

The Visionworks in Bowling Green does have an in store lab and can often complete jobs in a few hours or days. However, if they do not have your lenses in stock they will have to order them from manufacturing.

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Does Vision works accept Davis vision Insurance?

Debbie Dolan | Dec 30, 2021
Visionworks Doctors of Optometry | Dec 30, 2021

Hello! We accept hundreds of insurance plans over multiple states, so it's best to contact the location you wish to visit to see if they are in network with your specific plan.

Do you get your glasses same day

Christopher Eades | Sep 27, 2019
Rowan Keller | Sep 27, 2019

It depends on your insurance, prescription, and if they have the lenses in house.

Does VW accept Care Credit?

Carmen Cole | Sep 27, 2019
Moira Burden | Sep 27, 2019

Yes, they do!

Does Vision works accept Medicaid in Bowling Green KY 42101?

Cathy L. Tate | Sep 27, 2019
Judy Rasdall | Sep 27, 2019

Yes it accepts Medicaid

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What are the doctors names?

A Google User | Sep 27, 2019
Jeffrey Grubb | Sep 27, 2019

Not sure their names but the 2 I've only seen there for years now are excellent

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Who are the doctors there? How much for exam and trifocals lens?

A Google User | Sep 27, 2019
Sharon Grimes | Sep 27, 2019

The doctors are great.

Do you take anthem blue cross blue shield

Wilma Faye Travelstead | Sep 27, 2019
Dorothy Smith | Sep 27, 2019

They took mine

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Does vision works offer a payment plan??

Doris Lee | Sep 27, 2019
chris hill | Sep 27, 2019

No they do not my wife worked there for over 10 years and this was there number one question maybe they should check on it but if your careful and watch the ads you can come out of there rea.lly cheap

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how much gor an eye exam?

Christine Fiore | Sep 27, 2018
Mark | Sep 27, 2018

You really should call them.

If I get my exam there, can I take my prescription and get glasses at another place ?

Kathy McCrady\Turner | Sep 27, 2018
Rosemary Gardenbrock (Gambino) | Sep 27, 2018

Yes. Ask for a copy of your prescription after your exam or get a copy for up to one year after. Longer than a year and they suggest a new exam.

Does this place accept medicaid?

Emily Martin | Sep 27, 2018
T. Rodgers | Sep 27, 2018

Yes. However, you will have to call to see if they are taking new patients.

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