Dunkin'

Viola Valenzuela

Hello. This was my first time going to Dunkin’. First of all when we drove up to the Drive-through we were not greeted and when I asked “may I please place an order”…her rude remark was “I already asked you and you didnt respond.” So I said “sorry”. Then we wanted to add an additional coffee to our order repeated it three times…and when we got up to the window she said we only ordered one coffee She indicated she couldn’t confirm the other coffee…after we had said three times exactly what we wanted. so I still paid for my coffee which I did not drink. Our donuts came out with no sprinkles… and our glaze donut had dirt on it. I called the office there in Hanford and the supervisor working said she could not give me the name of the employee and then she hung up on me! I tried calling back and the phone was busy or off the hook. so what I don’t understand is who these girls think they are and think that they could treat clients like this. If I had not order donuts for my kids I would’ve just drove right through after she made the initial statement that she “had already asked me and I didn’t respond”. This is not normal and not appropriate for an employee Not to want to give me my receipt and to tell me she’s not gonna give me her name and then slam the sliding glass window show me. she should’ve been wearing a name tag and her hair should be pulled back and she shouldn’t be so rude!

Mom

Always loved Dunkin Donuts. Can never go wrong. Love thier assorted donut holes

Liz S.

Took 20 minutes for 1 everything bagel with cream cheese, and I didn't even end up getting it. I got a refund. The female worker with the blonde streak in her hair and an Anime Pin on her visor said "I can't control it girl!" When I asked if it was done after 15 minutes. She even gave the elderly woman before me attitude! The only thing is that woman before me actually checked her for it, and I kept a flat tone. Just WOW. Complaining to corporate as well.

Christina Prisela Garcia

We love Dunkin Donuts! We come here all the time! However right now today, it is 1/15/2020 3:35 pm the lady in the drive thru was very rude! Never had a problem here before til today. She was so rude even handling the food to us, she just …