PCW COMPUTER

Robin Lee

Went in to get my computer screen repaired. I used this business before years ago to repair my computer. There appears to be a different owner now. My Chase Sapphire card allows me to get items I purchased repaired or replaced for free. I need a quote to do so. The guy in front of me who didn't seem sure if he wanted to go through with his repair was given his quote on a piece of paper. After a lot of back and forth he decided to proceed. When I asked for my $199 quote to be printed the owner looked at me quizzically. He stated I needed to pay $29 for the quote to be printed. Didn't tell me that it would go towards my purchase, just $29. For a $0.05 piece of paper and a $199 repair, that is obviously expensive. He did not want my business which is okay, as long as the public knows that the employee/owner here quotes egregious prices to people he does not want to do business with. FWIW, I would have paid $5 for a quote.

Gwendolyn Wiley

Very helpful

John-Michael Prego

Very helpful, very forthright, very nice people. 👍🏼

Hoony K.

Replaced my hard drive and fixed the hardware which was chipped and falling apart. Looks and runs like new and got an updated windows which I’m getting used to, but laptop runs faster than what I remember it was when I first started the laptop after unboxing. They also cleaned it, which was a nice touch.