Address: 2316 E Little Creek Rd, Norfolk, VA 23518, USA
Phone: +17575311400
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
Kandy B
Customer service is terrible here. I just came to cash a check the clerk took a guy in front of me and rudely told him he didn’t have to come in, he could’ve went through drive through. One of the mangers was talking to a customer about his account out in the open. A customer was out waiting on him and when he was done he asked the new customer what he needed. The. Customer said that he wanted to open a business account. The manager/banker told him that he was about to go on lunch. I will never come back here. Terrible service
Nilsa Rivera
Had an appointment today to open an account for my son and had the absolute BEST experience. Sam B. walked my son through the entire process and answered all our questions and made this such an AMAZING experience for both of us. Sam B. is the absolute TOO NOTCH for customer service and I am so happy he made this milestone for my son such a GREAT experience!
Jenn Heikkinen
I was the only person in the lobby and had asked a teller to break $100 to have change for my students to run a school fundraiser. Even though she could tell I used to have an account and still had an open credit card, she couldn't help me. I will never use this company for anything again.
Phillip Rogers
Busy bank at the ATM. Almost every time I drive up the ATM there is someone using the ATM. Then I get up there and feel rushed to deposit checks. The ATM is somewhat slow to complete the transaction and have had people grow rude when they have to wait behind me thinking that it's me slowing everything down when I'm merely waiting for the machine to do its work. Staff is generally friendly. I won't ever use Well Fargo for loans due to the fact that their rates and fees are far higher than other lending institutions.
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Yes.
Yes
No. Drive thru and walk up ATM
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