DIOR New York 57th Street

Zineb Debbagh

I never experienced such a poor customer service from a luxury brand like Dior. So disappointing.They don’t give you the time you need, just keeps saying ow! we don’t have.. . Zero effort. Dior, you should re assess the training of your salespersons!

Rianna S

Staff was absolutely welcoming and great. Helped me to get a scent that complimented me so well since the one I wanted wasn’t available. Definitely will be returning to shop more.

Nessa Amherst

I was in NYC for an acting gig for the month, and I decided to visit some of the high end stores in the city, including Tiffany's Bergdorf Goodman, and more. I was there to window shop and take a look at the fashion there, and I was impressed with what I saw there. I decided to stop at Dior for the same purpose. Unfortunately, when I got inside, I was treated like I was riffraff. From the moment I stepped inside, the associates, particularly one female associate near the front door, didn't treat me with the least bit of kindness or consideration. Even as I was wandering around the store, I felt unwelcome there. I got out of there fast, and I get the feeling the female associate was glad I left. I want to say that the associates at Tiffany's and Bergdorf Goodman treated me with more kindness and consideration because I was window shopping and exploring the fashion, and the didn't judge me by what I was wearing or what I looked like. They were even delighted that I decided to stop by at both places because I've never been inside high end stores like the ones in NYC before. That was not the case with visiting Dior in NYC. I enjoy fashion and the history very much, but if you keep on treating people who enjoy window shopping or exploring as if they're not welcome or beneath you, you will not have anybody coming back to your establishment ever again. You shouldn't judge people by what they look like for the sake of making money. I'm reluctant to return to this store after this sad experience.

Pure_Evil!

My sisters and I went into this store purely for the reason that we were going store to store (Chanel, LV, all the nice brands) to find out what their most expensive item was. Every single store and their workers were extremely kind and loved to help our curiosity. When we went into this store it was a whole different story. The lady pretty much said to me and my sisters that if we were looking for something their cheapest item was a 700$ bucket at and made several extremely condescending comments iluding to me and my sisters not being rich or high end enough to afford anything. Horrible service. I seriously recommend any customers redirect their buisness to Louis Vuitton because they had the most lovely service.