Marcella at Town Center

Christina Norris

The apartments & amenities are super nice. However, the complex consistently has cars being broken into, bikes stolen, and Amazon packages stolen right after they are delivered. It really doesn’t matter whether or not you lock up your stuff, they literally tore the railing off of the stairs to steal a locked up bike. When reported to management they say they have “security” but cars are still broken into daily, packages stolen, etc. even if you lock your car, they’ve used the soft tops of some cars to get it so it really doesn’t matter. You’ll probably need to invest in your own security cameras because there are none here. When I try to post on the community wall about it, management won’t post it, probably to try and keep a good reputation. I’m literally just trying to warn people so they can prevent it from happening to them as best as they can. I love the apartment and amenities, all very nice, but you should look for a complex that has better security. Especially if you live alone or have kids.

DaniTremaine

Although the apartments are nice and spacious their move out fees are ridiculous. When moving out if you have a pet they want you to get your apartment professionally exterminated which should be done for every apartment in the 1st place and also want you to hire someone to professionally clean your carpets which should also be done by the complex as well. Like I stated before the apartments are nice but customer service isn’t always up to part. They are really nice when moving in then become slightly rude over time. Lastly, after your 1st lease is over they increase tremendously to renew. It’s really sad to know that this is how they operate during a pandemic. Beware & don’t be fooled by the nice floor plans.

Tammie Drayton

Marcella Apartments are well updated, clean and is a lovely and quiet community where you feel safe and respected regardless of race, age or status of accomplishment. We have been residing at Marcella for over two years and we love it here, because it is clean and well-maintained. The community is within walking distance to all the local and public amenities such as the shopping center, restaurants, theater, craft and hair stores just to mention a few. Every community has their problems, but the staff here, works very hard to manage challenges as they arise within the community. Especially during Covid-19, where they did their best to accommodate residents, while trying to stay safe themselves. Some circumstances are out of their control, but they handle well, circumstances they can control. I believe they are fair with their pricing and treat their tenants like they want to be treated if the shoe were on the other foot. We are happy we have chosen Marcella as the place to live and look forward to staying a while longer. The only recommendation is to just see for yourself!!!! Smiles

Harry Haldren

I lived here for about a year and a half, and it is my favorite apartment in which I've lived. The apartments, themselves, are pretty nice and new compared to the rest of the area. Great location near shopping and restaurants as well. The front office was always very nice and helpful while I lived there. I had maintenance and other issues on a few occasions, but the front office and mainentance staff were always quick to fix any issues. In one case I had an A/C issue on a hot summer day, and maintenance brought over a portable A/C unit the same day until they could get the A/C unit fixed a day or two later.