Address: 15480 Warwick Blvd, Newport News, VA 23608, USA
Phone: +17578875161
Sunday: 6AM–11PM
Monday: 6AM–11PM
Tuesday: 6AM–11PM
Wednesday: 6AM–11PM
Thursday: 6AM–11PM
Friday: 6AM–12AM
Saturday: 6AM–12AM
N C
Great service at this McDonald's yesterday. Large order was made fresh and served hot. Thanks a bunch to the crew that worked 11 AM on 22 June!!
Patricia Terrill
This McDonald's has to be the WORST!!!! And no, you can't blame staffing issues because it was bad before COVID. They often get orders wrong and wait time is horrible! Explain to me how when a mobile order is made 20 cars who came through drive through AFTER ME, got their food and left? I have been waiting for 10min in the car, called to see if I needed to go in and get it, because I get that they could be short staffed and need a little help. Nope, I was told they would get to it when they could. So now I wait 10 plus minutes inside!!! If you are in a hurry don't come here! If you want it right don't come here... the worst customer service ever!!!
Fabian Llanos
Food is always fast and they have good customer service but quality is not great
Olivia A Baldwin
You'd think at lunch time with a line wrapped around the building and waiting in line nearly 15 minutes that a customer would have hot fries & napkins. No! And guess what. I ordered an Oreo Mcflurry. And yes, the ice cream machine was not working. Surprising huh? My drink was handed to the person in front of me. She handed it back and the cashier attempted to give me the drink once I got to the window. I asked her if it was the same drink that was handed to the car in front on me and she said yes. I asked her to remake my drink as I didn't want a drink that had been in someone's car. Duh! Really? I had to ask for that.
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Same as any other McDonald's Six feet distance, masks and one way traffic in and out of the store. No self serve drinks, they prepare it for you. Take out or drive through only.
A lot of them are closing between 11:00pm and 1:00am. A few are staying open later.
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