Brookdale University Hospital Medical Center

Category: Private hospital

Address: 1 Brookdale Plaza, Brooklyn, NY 11212, USA

Phone: +17182405000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Natisha Stephens

Sep 26, 2022

I wish I could give this hospital less than one star. This place horrible. They will try to bully you into terminating life support for your family member. If it was not for the strength of my sisters my mother would be dead. She is still alive because we fought back. There are some good staff and it seems they don’t even want to be there. The rest of the staff are ghetto and will tempt you into catching a case because they are disrespectful.

Zelideth Cruz

Sep 24, 2022

Worst hospital ever, they will let you suffer, no matter what department. I was in the pediatric emergency for my chronic asthmatic son, & all the doctors do is sit around and be on their phones and check on you when they feel like it. My sons oxygen was 88 and he needed oxygen, they put the mask on and never turned on the machine and I waited 10/15min to see if someone would come and turn and on until I couldn’t wait anymore and got a nurse and the nurse didn’t even know how to turn on the oxygen so apparently I had to teach a nurse how to do his job. This hospital should’ve been closed down.

Amanda Jones

Sep 22, 2022

Is this what our employment wages and tax dollars deserve notice I can’t photograph the 4 hour wait time , nor the unprofessional behavior of the staff behind the desk , they continued to erupt in outbursts of laughter at patient complaints I could not believe my eyes , a mad man stormed the emergency room and through the security guarded door into the er TWICE Repeatedly stating he was returning to kill everyone , he did this for a hour before I even saw law enforcement arrive. This facility is deplorable , unprofessional staff and lack of empathy for the general public never again , I prefer to board nyc mass transit to a far off manhattan hospital I order to receive car this has been the worst hospital experience of my life , long wait times are expected in the inner city but the conditions post pandemic are negligent and discriminatory, simply unacceptable , this can’t be the standard of care in brooklyn New York .

Wendy (Wendy Loves)

Sep 13, 2022

If you can go somewhere else.

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Questions & Answers

Why do Brookdale hospital misdiagnosis their patients, you go there for one thing and they try to put other ailments on you!!! They give you medicines you DON'T need!!! Brookdale gives false diagnosis with out giving a complete examination!

D “D” D | Sep 26, 2021
Jose R Lopez | Sep 27, 2019

This comment has nothing to do with a question. This is more like a complaint. Try the office of director and tell them your situation.

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Not a question. This hospital is disgusting and outdated. I have no idea why these people go through all that schooling to get a job and be nasty to people. One day I will risk punching one of them in the face. Run and tell that!

Samantha Nicholas | Sep 27, 2019
Sally Lugo | Sep 26, 2020

You are correct Baby OGtoSpiritual Ascension and Jose R Lopez about don't judge a person until you walk in their shoes but if you are trained to do your job with common curticy and treat patient that is going through pain in any situation and throught out the whole ER staff and only 2 is nice and caring that's a problem to me and others that goes there to get treated and be disrespected by staff. You are trained to keep your personal life aside from your work place and your anger or who ever a staff has problems with should not affect the next patient or patients. It's that simple because everyone is different but we all required respect to all period with humility and a smile.

This hospital is disgusting and I don't know how they're still running! They care nothing about the patients health or well-being!!!! They need to be investigated ASAP

LtSally Cherry | Sep 26, 2020
William Smith | Sep 26, 2020

They saved my life when I had a heart attack.

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Unreal. .. any way to get a simple question answered . . In this lifetime?

picasso jones | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

How about, what's your question?

I was discriminated against twice n a female Doctor? Because I am HEARING IMPAIRED? I want to file a complaint! I asked to speak to someone at the hospital they never came to the lobby to speak to me.

WENDY JENKINS | Sep 26, 2020
Daniel Hirsch | Sep 26, 2020

FYI, Snapper is the name of a building. To get there, go to the main entrance of the medical center

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Who I complain bec I did make complain about patient relations they all had lazy . They need new worker who care on safety patient and Who ask get new boss who care about patient need new all bosses about care patient .

Gwendolyn Smals | Sep 27, 2019
Anita Walker | Sep 26, 2020

So did I said they would call me back and no one did

What time is visiting hours?

trevor ARRINDELL | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

General visiting hours are 11AM - 8PM. We permit 2 visitors per patient aged 14 and older. For the Mother/Baby Unit, parents/spouses and partners are able to visit 10AM - 10PM and siblings aged 2 and over are free to visit 4:30 - 5:30 PM. Adult Psychiatry's visiting hours are 1:30 - 3PM and 7 - 8PM. Child Psychiatry's visiting hours are Monday - Friday 5:30 - 7:30 PM and Saturday & Sunday 1 - 3PM and 5:30 - 7:30 PM.

Why do you have to continue g li ng to the emergency into it's very serious and almost die! Brookdale is negligent!!!!!!

D “D” D | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

Ok, but what's your question. This is just a comment.

Why do we have to wait 2-3 hours in emergency area, to see a doctor, a person could died before getting help, so not cool. This is a hospital to help who need help, especially when u comeem

Joy Haughton | Sep 26, 2021
Mz. Conflict'd | Sep 26, 2021

Understandable. I agree we shouldn't have to have a long wait period for medical attention

Can i apply for Medicaid there at the hospital?

Tracey Lyons | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

I don't believe so. You can check online for locations near you that you can apply at. Just Google it, nearest Medicaid location.

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when patients die all their things are never given back we are told sorry we can not find them and that is it how to you report this hospital something has to be done this has been going on too long.

DoMo The Jack of All Trades | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

Try the mayor's office or try calling 311 for information on what you can do next.

Where is the adolescent physch ER

Duane Tucker | Sep 27, 2018
Katherine McGeary | Sep 27, 2019

@jose and you can just not answer. This literally is Google. They are asking Google for an answer. Maybe they are having trouble finding the answer on the website. Maybe they don't understand the internet well. You don't have to be rude about it. The point of answering questions is to help these people...not be condescending.

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What time does the office for medical report open?

Julaine Shepherd | Sep 27, 2018
Antoinette James | Sep 27, 2018

What is phone number please

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There is a urology side?

Daniele Carta | Jul 28, 2022
Royan Webster | Jul 28, 2022

Yes

Can I receive my medical records from Brookdale hospital

Greg Garrett | Jul 28, 2022
IRONHEAD GEMSTARR | Jul 28, 2022

If you have a history there

What's on the 8th floor?

Edgar Oquendo | Nov 30, 2021
Maria Oquendo | Nov 30, 2021

Pediatric floor.

Is Brookdale hospital a good one

Lola Green | Nov 30, 2021
Ga Mclean | Nov 30, 2021

It would be but just overwhelmed the emergency room is way too crowded people have long wait I can't even get a bed at tough sometime you can spend a day or more just laying in the emergency room

Can i get Covid vaccine

Nirmal Mandal | Sep 26, 2021
petal hamid | Sep 26, 2021

Not at this time

Do Brookdale provide water birth?

Raymond Robinson | Sep 26, 2021
Oumou Diallo | Sep 26, 2021

I'm not sure about that I had a complete natural birth

What time do you open for blood work

Winston Broderick sr | Sep 26, 2020
Brookdale University Hospital Medical Center | Sep 26, 2020

Hello. My apologies for the delay in responding. The lab starts seing patients at 8AM.

Do they accept sharp container for disposal, and if so what are the hours

Lala | Sep 26, 2020
Brookdale University Hospital Medical Center | Sep 26, 2020

Thank you for your question. Yes, sharp containers are accepted in our Emergency Department. You can bring the container as long as it is in heavy plastic with a top on it to our ER any time of day.

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If someone it's having a baby. Does the new family having the baby get free parking voucher?

Capitán #1 | Sep 26, 2020
Brookdale University Hospital Medical Center | Sep 26, 2020

Thank you for your question. No, I'm afraid our Mother/Baby Unit does not validate parking for delivering mothers.

Easiest way to locate a patient?

clifford donald | Sep 26, 2020
Bryan Rose | Sep 26, 2020

Check with the information desk at the main entrance

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I am in Arizona this morning my friend said the he is in that hospital, that a car hit him on his bike, he's name is Irwin Rooney, can you please let me know how he is?, I appreciate any information

Celia Islas | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

Hello, unfortunately HIPAA prohibits us from discussing patient information in this medium. If you believe your friend is in this hospital please contact a family member for information. My apologies that we could not be of further assistance.

We call so many times and no one answer what kind of hospital is this ???!!!!!

Um Hussam | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

Our apologies for the inconvenience. Are you trying to call the main number for the hospital or a specific department?

Does ICU have patient phones?

Jamila Coaxum | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

Hello, thank you for your question. No, the unit does not have patient phones. However, there are patients with cellphones.

What is the hours of the record room

Smiley C | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

Our Medical Records Department is open Monday - Friday, 10AM - 3PM to request records.

What train goes to Brookdale

Dominique Hoffler | Sep 27, 2019
Brookdale Hospital | Sep 27, 2019

The closest train station is the 3 train to Saratoga Ave.

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What is the fax number to get medical records?

Narayanachar S Murali | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

Call the main hospital line for that information. Each department may have a different fax number.

Im having the worst tooth pain ever I was told I can come in as a emergency & see a dentist is that true? Please some one get back to me

IamCateyes Piinky | Sep 27, 2019
Brookdale University Hospital Medical Center | Sep 27, 2019

Hello, I'm sorry you're in so much pain. You do not need to go to the ER during normal business hours for your tooth ache. Our Dental clinic is open Monday - Friday, 9AM to 3PM and able to see you as a walk-in in an emergency. It is better to come earlier in the day in the event that a procedure needs to be done. The Clinic is located at 1 Brookdale Plaza, Room 124 Station E. Thank you.

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What are the visiting hours

Ramon Cruz | Sep 27, 2019
Jose R Lopez | Sep 27, 2019

You can check that information online. Check their website.

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Can my 18 month come in the room to meet there sibling after there are born.

Kristina Robinson | Sep 27, 2019
Brookdale University Hospital Medical Center | Sep 27, 2019

Hello, a child must be 2 years of age to visit their sibling in the room. Children over 2 years old are allowed to visit between 4:30 and 5:30 PM

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do you have a dentist on call

Yaffa Epstein | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

You need to call their help desk for that information.

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Can i take the 60 bus to brookdale hospital

Delores McEachern | Sep 27, 2018
Brookdale University Hospital Medical Center | Sep 27, 2018

The closest buses to Brookdale hospital are the B15 bus to Church Avenue and New Lots Avenue, the B35 bus to Brookdale Hospital and the B8 to Brookdale Hospital. The B60 bus stops on Rockaway Avenue between Linden Blvd and Hegeman Ave. From that stop you can access the hospital by walking 6 blocks West down Hegeman Ave. I hope this information helps.

Is there parking

Jeanette Escobosa | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

No parking lot. Free parking on the streets but parking is difficult to find. Last is, neighborhood not too safe.

How do i get old medical records i live in another state?

Moreno Moren | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

You can Google their help desk phone number and they can transfer your call to the records department.

Why they take so long?

Aisha Diallo | Sep 27, 2018
Aisha Diallo | Sep 27, 2018

Sorry but they not doing nothing for me I'm just setting like if I'm not in a emergency room

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where is the MCU atm in this hospital

tatyana davis | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

You can call the information desk and they'll let you know if there is one.

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Bad hospital in ghetto

Iban Smith | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

Ok, what's your question? What your making is a statement from your point of view and this is for asking a question. If you want to make a statement, then write a review. I'm sure you know what that is.

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can you do walk ins to see OB/GYN

Terri Brockington | Sep 27, 2018
Jose R Lopez | Sep 27, 2018

I'm not sure but you can still try. Plus walk in are always welcomed in the ER just in case. Just be ready for a longer wait time.

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Why is the staff here so damn nasty? There attitudes are so bad like they dont like their job? And how isnt a ebt card/ picture photo i.d card not a valid card?

Star Bliss (Star) | Sep 27, 2018
Malika Smith | Sep 27, 2018

That's what I like to know. We just need to give the attitude right back and tell them c u outside. This place needs to close down and fix up. They need better staff who really cares

How can i get medical records from 2005 and 2009 medical procedures here at this hospital

Sandra Martinez | Sep 27, 2018
Shahzad Tarar | Sep 27, 2018

Contact medical record department, call main hospital number and ask operagor to transfer you to medical records.

What was original name of brookdale hospital

Eilene Carroll | Sep 27, 2018
Shahzad Tarar | Sep 27, 2018

Beth The Hospital

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