Primrose School of Winter Springs

Raquel Lopez

I am beyond disappointed this daycare did not live up to our expectations, especially since we live so close. My child went to Primrose from 1-3 years old and this is what we learned. (It may not be the same for VPK) 1. Education. I was hoping my child would be learning more at the school. I would teach her at home and the school would not reinforce anything. At 3 she could not count to 10. She was not taught how to start writing the alphabet. She wasn’t introduced to another language. I know it was my fault to assume the school would do more but after I noticed I started working with her triple time. She can now do all these things because I was spending a few hours at night to teach her myself. 2. The staff does not seem happy there. The teachers are overworked and underpaid (this may be the case at all schools). I was approached by one teacher who was hoping I would hire her as a nanny. I also caught the director and staff yelling at each other in the hall. The atmosphere did not seem like a welcoming place when I walked in. From my experience and speaking to other parents there are no consequences for children that continually bit or hit other children. I was told by one teacher it was frustrating because they couldn’t discipline children and when parents asked how the day went, they weren’t allowed to tell them their child was behaving poorly. 3. Events. There were no celebrations for birthdays or holidays. Maybe they colored something but there were no special events. I understand allergies may be an issue and the fall parade stopped because of covid. They do pretend to grow pumpkins and a couple other things but no after school events or events with the family. Overall, I don’t mind spending additional money if my child gets a good education. But I wished I wouldn’t have spent the money sending my child to Primrose. The lack of education, the treatment of staff, and the lack of events did not make it worth it for me. The price of tuition and material costs are also continually going up with no notice. Before I left the school, I went to confirm they received the notice for my child leaving the school and the staff could still not pronounce my child’s name correctly. After this I knew I made the right decision. I waited to write this because I wanted to see if my child would be happier at another school first. And yes! My child is happier than ever! The school has a better atmosphere where the staff pronounces her name correctly and she has already learned so much in her first week. In a way I am glad I went through this experience, or my child wouldn’t be where she is today. Every time we pass Primrose Winter Springs she begs me not to take her there because the teacher used to yell too much. Hopefully this helps! I wish someone would have told me this.

M Ruffner

This program is amazing. We called after a terrible experience at another local provider and they gave us a tour that day. Our girls love it here and we would recommend everyone in the area check them out. Love the staff and the facility. Secure and safe.

Jane Brasse

Do not pick this school for your children the supervisors are very rude and do not actually care about your child just the money coming in. They do not take the time to train the teachers properly they just throw them in and tell them to figure it out. If you ask me you should pick a school that cares for your child more then the money. And a school that cares about the employees it has to start with them. So please if you read this please reconsider sending your child there. There is so many better options.

Alvin Richardson II

This school is not safe for your kids, my son had experiences of multiple bites from other children or who knows what and scratches that they blame on the kids saying kids will be kids. They never offer any apologies for THEIR! mistakes or explanation to how your child got injured. Most of the teachers are extremely young, inexperienced, out numbered and afraid to have common conversation about your kids day there. The director will never answer or address any issues with her staff just dance and talks around the real problem. When me and my wife called the director out on her teams inexperienced and lack of care while caretaking we were immediately met with rage and kicked out of the school with no explanation after paying for entire week of care. Upon picking up or child we were treated as if we would threaten or harm her teachers. I will never use any school associated with the Primrose Academy after this experience.