HealthWorks for Northern Virginia - Leesburg

Heather Fox

If I could give half a star I would. I have been a patient here for a long time. The service just keeps going down hill. My appts keep getting canceled (told Dr out for whatever reason) & I have to wait 2 months or more for another. I've been trying to have a physical since before covid. I need it to be able to see the dentist or even make an appt with the dentist. The dentist wait list is like 6-9 months. I cant even get in to have blood work done. My medication for my thyroid is way off. No refills either.

Jennifer Marraccini

The staff is dedicated to service and very professional!

Jefferson Argueta

My mom and I are patients at Leesburg facility with Dr. West. Unfortunately she’s always fully booked due to the great care she offers to her patients. We have no complaints about costumer service, the front desk always help us with what is within their reach.

Anitak 72

I have had quite a few bad experiences, from the front desk to patient care. One experience, I left numerous messages for my medication that is life sustaining and was made to wait two weeks for a response, which I never received. I was forced to go up to the facility and address the issue. I've had difficulty communicating with nurses and nursing assistants. Just yesterday, I was scheduled to see NP Megan Walker. I was running ten minutes late for my appointment, so I phoned to let them know and asked if I could still be seen. I was told I had a ten minute grace period; I made it with two minutes to spare. I was made to wait 40 minutes. When I stepped out from my room to ask if I would be seen soon, I was first approached by s nurse thst told me " I don't know that's not my unit" and walked away. Then I approached by NP Megan Walker, who was rude, Kurt, and short with me. She told me, "Well, you were late, and I have other patients to see." Correct me if I'm wrong, but if I was allowed a 10-minute grace period, then I was technically NOT late, and nurse practitioner Megan Walker should have waited an additional 10 minutes for me to arrive. She is most unprofessional and has a HORRIBLE bedside manner. Let me say this, this is the profession that you chose NP Megan Walker but if you are unable to perform your duties, well, and with a good attitude and a helping heart then you need to find another profession. I left without being seen. I asked the front desk to make a note in my chart to NEVER schedule me with her again. I then asked to speak to the manager, but I was told that she was about to go into a meeting and then was given a blue piece of paper to write my grievances. SMH Cornelia Hunt and Dr. Adkins have a wonderful bedside manor and are AWESOME!!!!