Bridgenet Communications

Category: Internet service provider in Ocala, Florida

Address: 8413 SW 80th St #1, Ocala, FL 34481, USA

Phone: +13528734817

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Patti Dyson

May 9, 2022

Excellent customer service for new hookup. Paul and Michael were very efficient in the hookup and then totally helpful and accommodating in explaining the wi-fi system and making sure all our devices were up and running.

Alice Davis

Apr 14, 2022

Very expensive, and ABSOLUTELY THE WORST service imaginable! On the Treasure Coast we had Comcast Xfinity- for about $100/month we had EXCELLENT RELIABLE FAST internet AND TELEVISION. Here in Ocala it's nearly $100/month for internet and phone- but service is on & off throughout the day, nearly EVERY day, and often when it comes back, the phone DOES NOT. I'd like to CANCEL the phone service, and increase the speed of internet, but the Bridgenet website has NO USEFUL information at all- only requests for payment (for services only partially delivered). This community is BADLY in need of 21st Century INTERNET SERVICE, and Bridgenet is NOT IT.

Natalie Adams

Mar 17, 2022

My first years with bridgenet werent great which is why the good changes have been so noticeable. The office staff are now nice, efficient, and pleasant to deal with. If I call and leave a message - i now get a call back. Outages rarely happen - even with all the construction. And rates have stayed the same while the world has gone crazy.

patti gonso

Nov 29, 2021

Talked to Stephanie in the office, she was very helpful. Then someone called me to help me reboot my modem.

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Questions & Answers

How is it possible to receive a call and see my own telephone number on the Caller ID screen? What kind of scam is this? I called Tech Support but got no help at all. What is happening? Should I cancel my service? What can you do?

Dolores Sparrow | Sep 25, 2021
Chuck Strickland | Sep 25, 2021

When a telemarketer initiates a call they can spoof any number they want to. Even the one they are calling. Don't answer as with other telemarketers.

Can you make payments on line?

Lucy Martinez | Sep 26, 2018
Lucy Martinez | Sep 26, 2018

Thanks for the info.

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How do I get my monthly bill?

Marty Hoffert | Sep 26, 2018
Adam Scholl | Sep 26, 2018

It comes in the mail every month. I Dont think you can view it online.

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why is my speed so slow today?

Joanne Leigh | Sep 26, 2018
Adam Scholl | Sep 26, 2018

That happens a lot actually. One day you will have the speed you pay for, the next it will be super slow.

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