Goodwill Industries of Southwest Florida

MIchelle Odette

beyond horrible customer service. Online sales customer service takes days or weeks to respond...then just replies with standard email...not answering questions.

J. E.

Don't have the best customer service. Goodwill CEO makes $598,300 y.

Lana Artley

I would give zero but that's not an option! Worst customer service! We had to wait to check out while the worker kept telling us it would be a min however it was much longer and there was no one in front of us. I had to bag my own stuff while she watched me and made it seem like I was taking to long. On the way out the door the other lady was rude and was talking about the ppl checking, she said "My lord that's a large family!" That family was my family and last I checked 4 ppl is not a large family! I will not come back here again!

Brenda Perino

I went to their "Breakfast with the President" and was so surprised to learn about all the wonderful, FREE, programs that Goodwill has for the community! They help people learn computer skills, start a business, and they have a day program for transitioning adults who have disabilities. I thought they were just stores but they are SO much more than that! The stores are there to fund all the great programs! I encourage everyone to donate to Goodwill and sign up for a Breakfast with the President, or schedule a tour for your company employees! You will SEE the GOOD in Goodwill!