Pet Haven Cemetery & Crematory

cynthia mcdougall

Not happy with the ink paw print that I was given, after I specifically asked if they could get a couple good paw prints for a tattoo. It is a big blob. I suggest if you want an ink paw print to do it yourself. There were other ink paw prints in the office that I saw that were near perfect or at least better than mine. So I know it could have been done. Really, they could have put a little bit more effort into my fur baby's final memento. The clay paw print thankfully turned out perfect. Somehow I will have to try to get an imprint from that to turn it into a tattoo. The urn was nice.

Dianah King

During one of the hardest times of my life, they were wonderful, caring and supportive. I highly recommend. Thank you Pet Haven for for the care you took with Roo and myself

Dawn Campo

I highly recommend Pet Haven. They have helped us with with 2 of our beloved pets who have passed away. Most recently with our beloved dog Coco. Kathy took care of us with compassion and understanding. She went above and beyond to help me the day my dog passed.

Nichola Brathwaite

I had to take a few days to think of EXACTLY what I really wanted to say about my experience with the the staff at Royal Palms. First off, I lost my dear Yorkie, Pierre (Puppyman) on March, 25th. Before his passing, I knew who I was going to call, because I had gotten the # from one of my clients. But I had NO idea how much love I'd be shown. I was a total wreck on that first phone call, because my poor Puppyman was dying,and I didn't know what to do. That angel, Cheyenne on the other end of the phone was so calming, and soothing. I just needed someone to talk to because I didn't want it to be real. My best friend of almost 15 yes was leaving me, forever!! But she made it so much easier. She guided me step by step, so when the time came, I was OK. She kept in constant contact with me about the progress about my precious Puppyman. They picked him up from the hospital. When he got to the facility, they ALL saw and said how cute he was. I had him cremated. After a few phone calls back and forth to both Cathy, and Cheyenne I figured out which urn I wanted. It was "fancy", because he was fancy, and spoiled. Nothin but the best for my Pierre! Cheyenne didn't mind that I would text her just to talk about, and reminisce about the great times with Pierre. She was the BEST! Better than anyone in my family as a matter of fact. I'm STILL waiting on condolence phone calls. These guys really made this process easier for me. But the BEST part was this Thursday while I was out shopping and I got a text from Cheyenne. I flew home to drop my groceries off, and had to calm myself down because I couldn't stop shaking. When I got there I was m et with so many awesome surprises!! Better than ANYTHING I could ever dream of! First off, I got to meet my angels!! Then they gave me back my Baby, and so many other wonderful reminders of him that took my breath away, and made me cry like a baby. And Miss Cheyenne made me a "special" gift. I think I was there for almost an hour. I felt so at home. It was a sad occasion of how and why I met them, but I'm glad that I did. I plan to keep in touch. I also plan to spread the word about how wonderful my Puppyman was taken care of in the end. He went out just like he lived, "fancy".