Pepe's Hacienda & Restaurant

Jonathan Moore

Having a great Mexican restaurant just a couple of miles from your house is wonderfully dangerous, in every good way. Be prepared to take food home. It is delicious and tastes great the next day.

Niki Higgins

My husband and I have been going to Pope's for years. The food is consistently delicious and fresh. They serve you fast and are always friendly. My friend from Mexico said it was the best authentic Mexican food she's had in Jax!

Shan B

Consistent horrible customer service. This will be my final time. When ever I shop at their market, I never get a friendly face or a Thank you, you’re welcome etc… English or Spanish. I find them to be rude and definitely don’t appreciate my business. I’ll give my business to other Latino markets that appreciate it. I’ve had decent service at the restaurant but definitely not the market. Never again.

Stephen Cha

I walked in on Sunday morning, ordered 3 burritos to-go, paid for the food and even added 20% tip to the order total. As soon as I signed the receipt, the cashier mocked me, an Asian person, by putting her two index fingers to her eyes to do slanted eyes pose and shouted loudly "Chino!" While upset, I stayed calm and picked up my food later and left the place. While I have personally moved on from the incident, I do feel that the owner probably needs to be aware of this before she does to any other Asian person and create a bigger problem. I don't understand her behavior but perhaps a better training could help. Obviously, you don't gain more customers by offending them. Not sure if I was being picked on or not, but also there were two other customers that ordered after I did and got their food before I did. The order was also mixed-up; I asked for 2 carne asada and 1 chorizo but got 2 chorizo instead. All in all, a very disappointing experience, this could have been my go-to place every time I visit Jacksonville, but it does not appear that will be the case. #badservice #raciststaff