Gateway Community Services Inc

Category: Addiction treatment center

Address: 555 Stockton St, Jacksonville, FL 32204, USA

Phone: +19043874661

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Leigh Jacob

Aug 31, 2022

Warning!!! Do not send your teenagers here, they allowed 3 girls to hop a fence at the same time & run away. They were only responsible for 6 residents at the time I give them no stars And when I went to pick up my daughter’s belongings instead of holding themselves accountable for neglect & say i am sorry, they said have a nice day Thanks my daughter is gone forever, have a nice day!

Chris Meehan

Aug 11, 2022

So disappointed at this place. Came in for help and all I got in return was disrespected. Was told my urine was not hot enough. Which begs the question why would one fake a urine to get into a detox. I wouldn’t recommend anyone to this place and anyone on the fence should seek help elsewhere.

Minnie S

Apr 7, 2022

Some doctor's are passionate about what they do & some doctor's think they are God & literally will look down on you.... It's all the demeanor, I struggle with severe nausea & it interferes with my daily activities as a side effect from taking Bup. I made my concerns known after trying everything I could including home remedy's.... I finally had enough I was on the edge of stopping the bup all together & nolonger being in the program but I had a goal that I was trying to reach....I let my doctor know whom was Doctor Divina... I love her!!! She's sincere & passionate about her job,she listens to hear you & help you... Doctor Beth Gabriel should take notes from her..... I had an appointment today 4/7/22 & had I known that doctor Divina was on vacation,I would've stayed in my bed... Doctor Beth Gabriel was very passive in hearing me when I repeatdily told her how bad I would feel after taking the bup...She ignoring me like oh well...it was damn near degrading..So I would advise her to talk to her patient's & actually LISTEN to help resolve the issue instead of disregarding your patient concern. I almost quit the program today based off her energy. I wouldn't want her treating my loved ones.. There's room for improvement with her. So I give 1star because it requires you to do it in order to leave a review..... Doctor Divina & the rest of the staff are amazing & are not quick to judge you.❤️

Jason Anthony Jennette

Apr 1, 2022

Limiting the gratitude that I have for Gateway to only five stars somehow feels unjust. For someone who struggled with addiction for the past 34 years I now have hope! I am truly grateful to gateway and all of gateway staff! God sent me to the right place at the right time. If you struggle with addiction and you are humble enough to truly surrender yourself to a program this is the right place! Each level here is awesome starting with detox going through the residential program, the staff here really care about the individuals.

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Questions & Answers

A good friend is there. I've heard you cannot visit and that if you take a class, you may. I'd like to see them. Can anyone say for certain yes or no on visitation? I've heard Saturday's only as well. Thanks!

Marc Kendrick | Sep 26, 2019
Sawyer Tom | Sep 26, 2019

Can i visit today

Can u smoke in this facility

July Bartholomew | Sep 26, 2019
whatever 4ever | Aug 26, 2022

No smoke free facility :(

How can I get into detox

Sharon Mathis | Sep 26, 2018
Leslie Pineda Arellano | Sep 26, 2018

Call gateway press option 3 ask if you can get into detox and if there is a bed available

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How can u get in to gateway with no insurance

Penny Brooker | Sep 26, 2019
Dustin shaw | Sep 26, 2019

You don't need insurance! Get well!!

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I wouldn't recommend this place to my dog smh every chance I get I'm calling the state Jennifer needs to be fired

Cecilia Moore | Sep 25, 2020
vAspex | Sep 25, 2021

Jennifer Russell ? She’s the worst

How are the staff members here at this facility??

Celestine Lewis | Sep 26, 2019
Nan Borton | Sep 26, 2019

I’ve spoken to several staff members in detox, inpatient & outpatient programs and each one has been caring, respectful & helpful.Without Gateway, I might not have my daughter or grandson. We have had a lot of interactions with them over the last 3+ years & they will go an extra 10 miles for a client if that person is willing

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Is there any beds available

Michaelann Harris | Sep 26, 2019
NICOLE RACKLEY | Sep 26, 2019

CALL UP THERE AND SEE IT'S ONLY FOR PEOPLE THAT NEED AND WANT HELP OR TRYING TO GET THEIR KIDS BACK AND STAY OFF DRUGS

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What are you allowed to bring for residential stay?

tammy brown | Sep 26, 2018
Lj Weyandt | Sep 26, 2018

Bring your clothes, cigarettes if you smoke, and your phone. You can bring higiene stuff. Nothing with alcohol in it such as hair spray and hand sanitizer. No kind of medicine. Not even over the counter.

How can you contact someone there. Can a person recieve letters or cards

Tara Crockett | Sep 26, 2018
Anthony Collins | Sep 26, 2018

Yes

what are the qualifications for getting admitted into the Gateway facility?

Victoria Khan | Sep 26, 2019
Nan Borton | Sep 26, 2019

The only requirement is to want help. They don’t require insurance either.

I'm new to Jacksonville area. Have no Insurance whatsoever. Will this place take me? Or does anybody know a facility that will? I need detox and rehab

Jory Schrey | Sep 26, 2019
Nan Borton | Sep 26, 2019

It’s hard sometimes to get a rehab bed directly after detox but they try really hard. They do not require insurance.

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What's the latest to get in for Detox...

Fabian Velazquez | Sep 26, 2019
NICOLE RACKLEY | Sep 26, 2019

REALLY NOT SURE WHEN I WAS PREGNANT WITH MY SON I WENT IN THERE IN THE MORNING TIME I GOT SICK AND TIRED DOING THE SAME THING

Can anyone walk in off the streets for emergency help?

Rachel Best | Sep 26, 2019
Tabatha Tuttle | Sep 26, 2019

Yes

Do you offer comorbity / duel treatment?

smtennille | Sep 26, 2019
Nan Borton | Sep 26, 2019

They were last winter; I don’t see why it would change. Both Gateway & River Regions have worked really hard helping our family get the care my family needed

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Can someone wait in Lobby after closing hrs

Joy Matthews | Sep 26, 2019
Dustin shaw | Sep 26, 2019

It depends on why you're waiting. Yes if you're waiting for intake. If you're waiting for someone to be discharged, you usually wait outside after hours. God Bless and good luck!

Gateway is the worst dont trust them

DIRT-TRACK JUNKIES | Sep 26, 2019
DIRT-TRACK JUNKIES | Mar 29, 2022

Because they said I failed two drug test for Marijuana so I had to go to classed and meetings, etc come to find out I was clean passed both urinalysis and the reason they fail me I was told by the counselor wad because I was on medicaid at that time and if medicaid paid they got $140 a week if I was self pay it would have been $20-30a week gateway is into medicaid fraud

Is it open is it free

S. | Sep 26, 2019
Lj Weyandt | Sep 26, 2019

It is open, and it is free

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Does this place offer counseling/therapy or have a specialist for someone to talk to

Michael Hall | Sep 26, 2018
MJ | Sep 26, 2018

Absolutely they do! But you only get out of it what you put in!

Need Alcohol detox for someone. But the person has to work. How does outpatient therapy work?

linda cooler | Sep 26, 2018
MJ | Sep 26, 2018

There is no way that you can detox and still go to work. Unless whoever you are referring to can go through the whole detox process, THEN follow up by outpatient treatment, will there be any chance of success. You must go through detox and you must follow the protocol!

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Who is all allowed to visit a patient?

Meryssa Felty | Sep 26, 2018
Lynne Gilcoine | Sep 26, 2018

You can't visit patients its not allowed. but you can drop things off to them. Like money(make sure its change) and cigarettes. I hope this helps you out

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Is this free? I'm 18 years old and I wanna turn my life around for the better, so I bought a bus ticket to Jacksonville with all my money, now I'm gonna be stranded in downtown at the bus station , I've never been here before, will arrive 2am

Dylan Payd | Sep 26, 2018
Lynne Gilcoine | Sep 26, 2018

Im not sure but the subitex program im in is free. They do a paying scale but if you have nothing i expect it would be free. They dont turn people away.... I hope this helps you out

Are there different programs? And if so what are the length of the programs? For inpatient and outpatient... For exam; inpatient(90 days) or outpatient(60 days)... Is it set up kinda like the example i just gave??? I and a good friend are interested

Kelly Colson | Sep 26, 2018
Lynne Gilcoine | Sep 26, 2018

Go through the detox its 3 to 7 days depending on how long you need to be there. If you decide to do outpatient (like i do) you have to do 4 mandatory meetings. Then more meetings but they aint all that bad. You have to take urines if you go on suboxen or subitex(its a free clinic). If you do the inpatient program they house(on there property) you do meetings all the time you also get suboxen and subitex. They also do the vivatrol shots inpatient or outpatient but Im not sure if they do any other stuff like methadone. Gateway saved my life i met so many fantastic people there and the staff is great and amazing and very caring. I hope i gave you enough information

When do you have meetings for someone not in the program.

renay neeld | Sep 26, 2018
Anthony Collins | Sep 26, 2018

We don't because this is a Treatment facility

Friend needs help.. no insurance.. can you help her..

Jack Southerland | Sep 26, 2018
Nan Borton | Sep 26, 2019

Gateway doesn’t require insurance

Are outpatient services available there, i wouldnlime to admit myself but id still have to go to work 3 days a week...

Ruinsyourday (Ruinsyourday) | Sep 26, 2018
Ian McCarthy | Sep 26, 2018

Call them to set up evaluation. Yes they offer if you qualify.

What do they give to help? Do you have to have insurance?

Boss Lady | Sep 26, 2018
Ian McCarthy | Sep 26, 2018

Tasha, no insurance needed. As far as what do they give you to help, elaborate please.

Do you take Medicare insurance?

Susan Arnold | Sep 26, 2018
Journey's Footpath (Journey) | Sep 26, 2018

I believe that they do

Does gateway offer free HIV testing?

Anthony Curto | Sep 26, 2017
Ian McCarthy | Sep 26, 2017

Yes. If you go through detox and or residential or outpatient services.

Can i bring cigarettes to my son tomorrow

Juanda Robinson | Sep 26, 2017
Jeff Chamblin | Sep 26, 2018

Yes, just go to the the detox entrance (Assuming that is where he is) have them in a bag with his name on them. They will make sure he gets them.

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