JTA Connexion

Category: Handicapped transportation service

Address: 100 Myrtle Ave N, Jacksonville, FL 32204, USA

Phone: +19042656999

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Myra Porter

Oct 6, 2022

It is always a good ride!

Stepasberry Cooke

Sep 13, 2022

Friendly nice people

Samuel Tyson

May 22, 2022

Customer service was very rude

Tahisha Roberts

Apr 25, 2022

When I made my reservation for my appts the customer service representative was very pleasant

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Questions & Answers

How do I order tickets on-line?

Judith Medearis | Oct 13, 2019
Deborah Busch | Oct 13, 2019

Go to jta.com

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Can I download the application for JTA Connexion?

Jim Hightower | Oct 13, 2019
Tammy Dean | Oct 13, 2019

Yes you can download the application

JTA Connection could have a LAWSUIT on their hands because they refuse to take people to OLD ST. AUGUSTINE ROAD, which is in DUVAL COUNTY.

Caerlaverock Jaguar | Oct 13, 2019
Ulysses Peeples | Oct 13, 2019

I'm not an expert but I think it's because of the rezoning done by an outsider who has no real interest in the needs of the people who are actually using the transit system. Make your voice heard!!

Is the price one way

Annie Tipp | Oct 13, 2018
Andrew Rood | Oct 13, 2018

Prices are $3 one way for ADA - sponsored trips and $3.50 for TD sponsored trips. You must make your reservations at least 24 hours in advance.

How do I download the app

christine fitzpatrick | Oct 13, 2018
Melinda Silva | Oct 13, 2018

There is a next bus app

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What is the fare for ada passengers on regular buses

William Thomas | Oct 13, 2018
J B | Oct 13, 2018

If you're approved by JTA, it's $3, one way. They go anywhere that regular JTA buses go, but it's door-to-door. Also, I believe the hours are more flexible.

Is there a daily shuttle directly from regency mall to fscj south campus

William Thomas | Oct 13, 2018
Deirdre Jerklove | Oct 13, 2018

You would have to schedule a ride before 5

Experienced racial,and disability discrimination with the Jta Uzurv Customer service representative, and the driver as well. I called twice and reported what happened and still wasn't able to get a refund for the bad experience I had....

Kassidy Gilland | Apr 15, 2022
Colena Tipps | Apr 15, 2022

Go as far as corporate to be heard. Don't give up. You will be heard soon. I do apologize for the rude driver and representative. Really needs to change...

Can caregivers accompany patient to dr appts?

theresa powers | Oct 12, 2020
Adriane M | Oct 12, 2020

Theresa Powers yes if they have a Pca or escort on their account. Ask reservation when making appointment. Pca ride free but escort pay what client pays... Good Luck

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What time do y'all stop picking up

Tina Caine | Oct 12, 2020
Christopher Small | Oct 12, 2020

it depends on which route u take

Is y'all open on Christmas Day

Tina Caine | Oct 12, 2020
Christopher Small | Oct 12, 2020

yes on Sunday schedual

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Does JTA Connections use the same tickets as the regular buses? There is a difference in price so how does this work? I am a new rider but it is hard to keep enough ones when you ride fairly frequently.

Judith Medearis | Oct 13, 2019
Terry Barnes | Oct 13, 2019

My suggestion to you would be to buy a (universal bus pass). Or download the( JTA live application ) that way you can buy them at a kiosk or any other Outlet and the JTA application will give you the bus routes all over town plus real-time information to where your particular bus is in relation to where your bus stop is ....it's great I use it all the time. It's for free in the Google Play Store.

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Price for Medicaid person?

P Pollizzi | Oct 13, 2018
Yvette Rosario | Oct 13, 2019

Unable to walk

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Do you all take elderly people to da doctor appointment

Tashanda Whisby | Oct 13, 2018
IJAH I MAFJR | Oct 13, 2018

If you have sufficient funds we'll carry you as far North, Sourh, East, West, as we commute..

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Are they open on New year's day

Rowdy Richard | Oct 13, 2018
Leif Hanson | Oct 13, 2018

The paratransit does run on major holidays. When the buses do, they run on a Sunday schedule

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How much does it cost to ride

Tommy Woody | Oct 13, 2018
Gene Steverson | Oct 13, 2018

Well, you have to file the proper paper work with JTA. Then, you do a meeting where they assess your needs for paratransit accessibility. Once all that is done, the price is either $3.00 or $3.50 depending on your status. However, this service takes you from anywhere to anywhere inside Duval county without having to transfer busses. So if you qualify, this is a great service.

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Do jax go to orange park

Januce Jones | Oct 13, 2017
Brando Coney | Oct 13, 2018

Do jta take anywhere you want to go

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