World Golf Village Renaissance St. Augustine Resort

Category: Hotel in St. Augustine, Florida

Address: 500 S Legacy Trail, St. Augustine, FL 32092, USA

Phone: +19049408000

Reviews

Karen Starry

Sep 26, 2022

The staff was exceptional. Especially John the bellman/valet gentleman & the concierge (not sure of her name however know she's been with the hotel a long time). Both were extremely helpful. Also the bellman that delivered our luggage to our room. Everyone ensured we were comfortable & helped us navigate around the area. Duke our dog was very happy with all the attention he received. The rooms are a bit dated but quite confortable.

Michelle Reed

Sep 26, 2022

I gave it two stars because the staff was friendly but my room smelled like dog urine, the ac wasn't cool, the TV didn't work( they did send someone to fix it) and the room was a little dirty. The food was not good. My co-worker stayed in a room next to me and her room was better. The lobby was cute.

Jake Lankford

Sep 25, 2022

My gosh was that great. May be the fact that the magical wedding of my best friend made me soo happy, but what a hotel. Amazing staff, soo helpfully and polite. Above and beyond. Didn't try the food, a bit pricey for me. Decor is a bit outdated, overall great. And Jay. What a guy!! Worthy of a promotion that matches his abilities. 5 stars.

C Smith

Sep 25, 2022

Gorgeous hotel with an amazing staff, but it feels like it hasn't been updated in a while. Maybe they just don't know about the issues I experienced because of how small the issues are. My TV had vertical lines through the picture. I also went looking for a vending machine during my last night (tonight) and found one on my floor (4). It said it was cash only, so I tried to pay with cash and it didn't even try to take the money and my dollar was crisp, so I went to other floors and couldn't find a single other vending machine. I eventually went to the front desk to buy a drink and had a very pleasant experience. Any time I interacted with staff directly or indirectly it was always great. In addition to the front desk staff being awesome, the housekeeping staff also were extremely on top of it. I came back one afternoon to find my room was completely restocked on tea and coffee. I also found my toothbrush, toothpaste and deodorant neatly placed on a clean washrag, which was a thoughtful touch. I believe that this place is a wonderful place to stay despite the tiny issues because of the amazing people they have hired and I highly recommend staying here. I have full faith that they will likely fix the issues I experienced in time for your stay because that is the type of staff they have. 5/5

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Questions & Answers

What time is check out further week

Lindsey Nauright | Sep 25, 2021
John G. Howard | Sep 25, 2021

11am

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Are they pet friendly Have a small dog

Charle Halliday | Sep 25, 2021
Mig Fernandez | Sep 25, 2021

Yes

How much is it to replace a lost key card? ( room key )

Angie malik | Sep 26, 2018
D Sh | Sep 26, 2018

Free!

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Do you provide baby beds?

Katie Mathis | Sep 26, 2018
Sayed “Issac” Hashimi | Sep 26, 2018

Yes they do have baby beds

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Do you have a microwave in the lobby or in the room?

Julie Davis | Sep 26, 2018
Jessica Hobbs (Ziva) | Sep 26, 2018

There is a public microwave in the resort shop in the lobby.

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Do you have Thanksgiving dinner on Thanksgiving day

Russell Alderman | Sep 26, 2017
Terri Stewart | Sep 26, 2017

Yes, the hotel restaurant has had a tradition of beautiful holiday lunches and dinners for special occasions, e.g. Thanksgiving, Christmas, New Years, Easter, Mother's & Father's Days... FYI. Wee be been attending them for over 10 years, always a pleasant experience!

What is the minimum age requirement for check in?

Laura Mackie | Sep 25, 2020
Waris Wade | Sep 25, 2020

I would say 18

Do they have generators for power outages?

Jim Muntz | Sep 26, 2019
Shelle Atkins | Sep 26, 2019

Yes they do

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Is there a hot tub?

Jennifer Tippett | Sep 26, 2019
Michael N | Sep 26, 2019

An outdoor one by the pool. Yes.

What is cost of room with 2 beds

Patricia Brune | Sep 26, 2019
Scott Harrison | Sep 26, 2019

Depends on how full they are. $125 to $200 per night

What is the website for lost and found

Tamara Conyers | Sep 26, 2019
Roberto Lopez | Sep 26, 2019

Just call the front desk, they be able to help.

Does the resort have a r.v. park ?

Dale Griesheimer | Sep 26, 2019
Not Dr Strange | Sep 26, 2019

Nope. It's a golf resort.

Is breakfast available

Jann W Martin | Sep 26, 2019
Catherine Dawn | Sep 26, 2019

Current price is $12

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Are you having a new year's eve party?

Bill Kaiser | Sep 26, 2019
Chris Jacques | Sep 26, 2019

Not a Party per say, there is a New Years eve special dinner in Villago's and there is music at the bar till midnight.

What time is check out

Bobbi Melton-Burns | Sep 26, 2018
Stacey Savage | Sep 26, 2018

11 am on the weekends

Is it dog friendly?

Stella Marshall | Sep 26, 2018
Miya Ashton (Karma4Hackerz) | Sep 26, 2019

Yes, it is pet friendly.

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Will there be a new years eve party at the Resanissance hotel in world golf village , st aug fl for 2018?

James Sinclair | Sep 26, 2018
Jessica Hobbs (Ziva) | Sep 26, 2018

Yes, there is going to be dinner and a band.

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What is the Thanksgiving menu?

Lisa Oshman | Sep 26, 2018
Ray Coderre | Sep 26, 2018

I would call. The place has a couple of Restraunts on the grounds. There is nothing off the site that is close by.

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