Address: 5 E Woodland Ave, Springfield, PA 19064, USA
Phone: +16105441900
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–7PM
Wednesday: 9AM–5PM
Thursday: 9AM–7PM
Friday: 9AM–5PM
Saturday: Closed
William Senick
I've had auto insurance with this firm since March of 2017 with very few issues, their rates have been decent, around $60 for basic liability. On June 3rd of 2021 I got a new car, and shifted coverage to the new vehicle, having to change address on my account in order to fully have the vehicles title transferred. On June 10th I received my next bill from State Farm for roughly $90 and immediately called the Springfield office to have my address fixed. I spoke to a guy named Jim there who told me that the changes had not gone through on his end, but that he would make a note of it and change it back once they did, and that he would give me a call if there were any issue and I considered the matter resolved. In July I received the bill for August, showing an amount due of nearly $150 and once again I immediately called the Springfield office, this time speaking to Bonnie, who explained that Jim and Jeff were both on vacation. She said that because the change of address was so long ago, she could not affect the bill I was receiving, but that she would make a note on my account and call me back once Jim or Jeff were available to make the necessary fixes to my account. A week later I received a call from Bonnie asking me to confirm my address and saying that the bill should have been sorted out. A few weeks passed and I was charged the full $150 once again I called the Springfield office, this time speaking to Jim again, he says that the extra money I payed towards my August bill would most likely be credited towards my total premium but we wouldn't know until my bill for September arrived. Fast forward to today, my September bill in hand for $90 for basic liability and I once again call the Springfield office. Jim explains to me that there is no error on the account, that I would not be receiving any credit for the extra money I'd paid towards my bill because noone on their end had ever changed my address back to it's original state. These guys are fine until you need them to solve any kind of issue where making changes or inquiries within their own systems. I wouldn't recommend them.
Matt Moore
Jeff has taken care of all of my insurance needs for over a decade. He never pushes anything you don’t need and does a great job listening and matching a solution to your goals and objectives.
Brian DiPoalo
I had the pleasure of Jeff reviewing my homeowners policy on my rental property only to find out I have been overpaying for years through a company that will remain nameless. Jeff showed me the cost savings for the first year and has reached out countless times since implementing the policy to see how myself and my family have been doing. He comes highly recommended as a professional and personal businessman who goes above and beyond for his clients.
Steve Halko
My family has been working with Jeff for years now. He is an experienced professional that truly knows his stuff and how to get us the best price for every situation. Jeff is also a huge part of the Springfield community which is exactly what you want out of a local business owner. Could not recommend more!
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