WM - St. Johns County Hauling

serenapatterson patterson

Yes my trash service hasn't been picked up in 2 weeks, I don't know what's going on over there, ever since Advanced sold to WM I've been having issues. I've complained 3 times now and keep getting the run around, can't get anyone on the phone to speak with, today makes my 3rd time contacting WM. I saw the trash truck yesterday and thought I should say something, but 2nd guessed it as a bad idea because people are so rude. Animals keep getting into the garbage and I'm sick and tired of picking it up off the ground the last 2 weeks. Complained on Monday of this week and was told it would be picked up on that day or Tuesday, never was so contacted again, ticket #120541 and was told it was picked up on Monday which it never was.... still sitting there since last Wednesday the 11th.. this is ridiculous!! Today I complained again 4th time!!! And was told it would be picked by 6:30 pm.... Well guess what NOPE! still there NOW I have to wait till Monday morning to complain a 5th time!!

Julia Baraso

Horrible, they take your trash, and spill it all over the driveway and road and drive away. Have them on camera multiple times, they refuse to pick anything up, completely crushed a box of garbage and left it on camera,

C A C

These people have the gall to send a guy in a recycle truck who picked up our recycling bin with the electric arm but the recycle trash was left all over our street. Tha ks aloy , Advanced Dippal. Plus, they don't ever answer the phone. These folks should be boycotted.

Ellen Manus

Our dumpster company sold to WM. We opted for automatic payment and suddenly noticed our payments went from 300 a month to 800! Evidently if the trash goes beyond the top of the dumpster there is a stiff overage fee which we never experienced with Advanced. So disappointed.